OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Some SMM companies may use all four depending upon the business model.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

NOVEMBER 2, 2019

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Krish Subramanian: We are software engineers by training. What questions reveal the most?

Scale 131

Scale SaaS Payments Sales Recruiting Payment Services 131

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session?

SaaS Payments 135

SaaS Payments Cloud Technical Review Scale 135

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. 5 SaaS pricing models to consider. Learn more here.

Merchant Services 118

Merchant Services Payment Services SaaS Payments Payment Solutions 118

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities. Certain software and services providers have the ability to do all 3; other times the roles are divided.

Payment Services 101

Payment Services Payment Solutions Development Team Review Outsourcing Services 101

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. There was a new emphasis on building software for people. Should you push more on GTM?

Payment Solutions 239

Payment Solutions Payments Travel Scale 239

Casey Accidental

DECEMBER 11, 2023

When To Invest in New Products If you want to be proactive in thinking about when you should invest in building new products vs. diagnosing a growth problem and determining new product development requiring years of effort to be the solution, how do you do that? B2B requires suite expansion. Why does B2B require suite expansion?

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? This is not a winnable solution.

Payment Methods 216

Payment Methods Merchant Services Scale Payments 216

SaaStr

OCTOBER 29, 2019

This is a mobile solution for SMB’s to send an invoice and get paid. I think it’s such an interesting window into the company’s business model and I bucket companies into one of three buckets. They’re overwhelmed by the payment decision of which plan to buy. What do I mean by that?

Payments 101

Payments Pricing Compensation SaaS Payments 101

OPEXEngine

SEPTEMBER 10, 2020

As we head into the final stretch of the year, here’s a look at some of the top operational and business trends that we are hearing about. Most SaaS and Software companies are starting to gear up for end of the year budgeting and planning exercises. This is a partial explanation of why the U.S. stock market has been so on fire.

Payment Services 59

Payment Services SaaS Payments Trends Payment Solutions 59

SaaStr

JUNE 16, 2020

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. It’s a business crisis. Right now, learning for companies is only at 10% online.

Sales Hiring 164

Sales Hiring Scale SaaS Payments Payment Services 164

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. But what’s more powerful about NPS as a program is the system and the system is the root cause analysis and follow up.

Underperforming Technical Team 162

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 162

Baremetrics

NOVEMBER 9, 2021

Churn Rate Churn rate basically defines the long-term trajectory of a business. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. Transferability Investors look for businesses that can be easily transferred. How do you make your tool easy to use?

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Aaron Beashel

MARCH 9, 2018

The best way to illustrate what I mean is by examples, and I’ve used the email marketing software category to illustrate some of the different models taken by different companies in the space. MailChimp (Touchless acquisition) – MailChimp is an email marketing tool that uses a touchless acquisition model to acquire customers.

Scale 192

Scale SaaS Payments B2B Strategy 192

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Why did Jeppe decide to focus on SMBs from Day 1? How does the product build in the early days differ when building for SMB vs enterprise? What changes? *

Scale 123

Scale SaaS Payments SMB Sales Hiring 123