OpenView Labs

FEBRUARY 11, 2021

It documents the business your product is building. And yet it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight. It needs to be treated as a top-level operational metric that a founder must know and understand. Operational efficiency and COGS.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Valuize Consulting

JUNE 9, 2022

The goal of your Customer Success Operations function is to improve the efficiency of your team, tools and processes to ensure maximum net dollar retention. Operational Excellence With The Right Leader. At the heart of a powerful CS Operations function is actionable customer data.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

Sales Hacker

JANUARY 29, 2018

As the business grows, new markets are discovered, and new PODs are launched to call on these markets. . A few metrics to keep in mind for most B2B Sales organizations: It takes three months to ramp a POD to 100%. PODs should operate between 80-120% of quota. Once a POD operates efficiently, do not add AEs to it.

Sales Recruiting 75

Sales Recruiting Scale Sales Hiring Sales 75

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. On the technical side of the coin, this means one-to-many, loosely-coupled deployable code with higher flexibility, portability, security, and operational transparency.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Kellblog

MARCH 11, 2020

Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. ARR < $25K), use a low-touch sales model, and focus on the small and medium business market [1]. It is impossible and/or not meaningful to create and run a separate services P&L.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

OPEXEngine

DECEMBER 23, 2020

Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. ARR < $25K), use a low-touch sales model and focus on the small and medium business market [1]. It is impossible and/or not meaningful to create and run a separate services P&L.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

SmartKarrot

AUGUST 5, 2021

Product operations is a process that allows you to see the big picture while still being flexible enough to adapt to changes in the marketplace. Product Management Vs Product Operations Vs Product Marketing. In addition to that, it develops new products that grow a business’s revenue and clientele.

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

SaaStr

AUGUST 15, 2020

Then it’s about really understanding the customer’s business and using the levers within that business case to determine is the goal, make money, save money and reduce risk. So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197