Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Again, it was an easy to use model which scaled effective decision-making. Put simply, enduring companies have moats which defend their business model - they are a competitive advantage.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Valuize Consulting

JUNE 9, 2022

In order to drive best-in-class Net Dollar Retention (NDR), you need seasoned CS Operations leadership with the right amount of strategic expertise, seniority, and influence that can act as a partner within your organization and across your business. The Business Impact Of Senior Customer Success Operations Leadership.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Intercom, Inc.

MARCH 11, 2021

Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. But to kick us off, would you mind giving us a little bit of background about yourself, your 20 years of experience, and your background as a software developer?

B2C 118

B2C B2B Scale Strategy 118

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. Why SaaS is your business model, not your mission. Missed the session? What you need to know about hiring, firing, advisors, and culture.

Sales Hiring 154

Sales Hiring Scale SMB Sales Recruiting 154

FastSpring

MARCH 27, 2023

We’re enterprise software for a new category called LearnOps. So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. Or is it just the world reinventing like business models?

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

How SaaS Works

OCTOBER 7, 2019

Introduction The software-as-a-service business model appeals to companies of all sizes from tiny startups to massive Fortune 500 companies. Those improvements are one of the big reasons why a user keeps paying every month to access your software product. Why is SaaS such an attractive business model?

SaaS Payments 40

SaaS Payments Scale Payment Solutions SaaS 40