CustomerSuccessBox

JULY 19, 2022

Successful SaaS companies grow in two ways: by acquiring new customers and by retaining existing customers (i.e., The most successful businesses create repeatable processes that lead consumers to become advocates. Determine the roles, processes, and tools required to support the customer objectives at each stage.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

Chart Mogul

FEBRUARY 19, 2020

Commission structures are most often found in industries that are sales heavy or that deal with direct sale services or products but lack a storefront. If an employee sells a service or product for $1,500, they will receive a commission of $150. In turn, errors in commission payments can happen if you are not careful.

Sales Hiring 130

Sales Hiring Sales Business SaaS Payments 130

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. But we provide a combination of APIs and software.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

SaaStr

OCTOBER 24, 2019

I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. What were the biggest challenges in the process? * What needs to change?

Sales Hiring 137

Sales Hiring Scale SaaS Payments Payment Services 137

SaaStr

MARCH 3, 2020

Irregardless of that, the trajectory of your company is forever changed, right? So you look at companies, Top 10 SaaS companies in history, none of those companies got their first VP of Sales wrong. So I have a process, sort of a checklist. You don’t get to have a Mulligan on that year.

Sales Hiring 153

Sales Hiring Sales Recruiting CTO Hire Scale 153

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. In Today’s Episode We Discuss: * How did Jeppe make his way into the world of startups and SaaS with his becoming CFO @ Tradeshift? Loving our podcast content?

Scale 118

Scale SaaS Payments SMB Sales Hiring 118

Chart Mogul

FEBRUARY 19, 2020

Commission structures are most often found in industries that are sales heavy or that deal with direct sale services or products but lack a storefront. If an employee sells a service or product for $1,500, they will receive a commission of $150. In turn, errors in commission payments can happen if you are not careful.

Sales Hiring 52

Sales Hiring Sales Business SaaS Payments 52

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Anita Toth. Annette Franz. Christina Crawford Kosmowski.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21