Remove Branding Remove Company Culture Remove Marketplace as a Service Remove Scaling
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5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Leverage automation to support scaling. “But with AutoFile, we’ve scaled to doing taxes in 40+ states.”

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How to Use LinkedIn Insights in an Actionable Way

Neil Patel

The industry insights section provides you with data on certain industries, such as healthcare and financial services. This section also helps with branding and reach so you can better measure your performance on LinkedIn. Their goal was to improve company culture by developing the best hiring and workforce management process.

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Top 10 Customer Service Trends for 2021

SmartKarrot

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

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Top 10 Customer Service Trends for 2021

SmartKarrot

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. Our monthly self-service churn went from like 3% to like 9%, right? So on a scale of one to 10, what type of feedback do you want? Any thoughts?

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Amazon’s Kristin Graham On How to Build, Maintain and Scale a Strong Culture

OpenView Labs

There is also a direct impact on employee engagement, which is a key indicator of a healthy company culture. Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. Ask 10 people to define culture, and you’ll likely get 10 different answers.

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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .