Groove HQ

JUNE 29, 2020

Using real customer questions as our guide, we compare Groove to Zendesk and Freshdesk. The post Zendesk vs Freshdesk vs Groove: 3 Real Questions Answered appeared first on Groove Blog.

Customer Support 109

Customer Support 109

Groove HQ

MAY 23, 2022

Trying to decide between Freshdesk and Zendesk for your customer service software solution? The post Zendesk vs Freshdesk: The Business Purchaser’s Guide appeared first on Groove Blog. We've got you covered. We broke down price, features, pros and cons and more to help you decide. Check out what we found.

Business 57

Business Pricing Software Customer Support 57

SaaStr

AUGUST 30, 2021

Started 10 years ago as “Freshdesk” and a low-end / SMB helpdesk to rival Zendesk, Freshworks has since expanded its product footprint across IT management (Freshservice) and CRM (Freshsales) to a stunnning 49% growth rate at $350m in ARR. Headquartered in the U.S., NRR of 118%. 49% revenue growth from 20% customer growth.

Scale 358

Scale SMB Scaling Subscription 358

User Pilot

FEBRUARY 28, 2023

Active feedback vs passive feedback A solid customer feedback strategy must include active and passive feedback methods. Using a complaint tracking tool like Zendesk or Freshdesk will help you manage customer complaints efficiently. What is active feedback?

Scale 90

Scale Management Technical Review Onboarding 90

User Pilot

MAY 30, 2023

Comparing Chameleon vs Stonly vs Userpilot? Book a Userpilot demo 14 Day Trial No Credit Card Required Chameleon vs Stonly vs Userpilot – is Userpilot the best choice? What do users say about Chameleon vs Stonly vs Userpilot? Book a demo to learn more. Try the best one FREE!

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 8, 2023

Seems like you’re comparing UserGuiding vs Stonly vs Userpilot. Comparing UserGuiding vs Stonly vs Userpilot? Front, Zendesk, Freshdesk, and Segment integrations. The post UserGuiding vs Stonly vs Userpilot: Which is Best for Your SaaS? All of this is possible without coding.

Software Review 52

Software Review Technical Review Underperforming Technical Team SaaS 52

User Pilot

MAY 18, 2023

Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find out how Pendo performs vs Stonly vs Userpilot – and which one is the best choice for you! Comparing Pendo vs Stonly vs Userpilot? Let’s dig in! Try the best one!

Software Review 52

Software Review Technical Review SaaS Onboarding 52