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Customer Success Renewal Playbook for SaaS Companies

User Pilot

The customer success renewal playbook is central to keeping the incoming stream of recurring revenue flowing. Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. To answer all your questions, we have written this article.

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Marketing Dashboard Tips to Help your Business Grow

Baremetrics

Marketing dashboards are detailed marketing reports with information related to the key performance indicators (KPIs) of a company in the form of easy-to-interpret data visualizations. Gear up and read our helpful marketing dashboard tips to grow your business! You can share your marketing dashboard with your team as well!

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Everything You Want to Know about Gross Revenue Retention in SaaS

SmartKarrot

The reason for that is customer retention is highly crucial for SaaS companies because – . Loyal customers contribute a lot to revenue growth in upsells, referrals, and even advocacy. Apart from focusing on retaining existing customers, SaaS companies need to concentrate more on their churn ratio. contact-form-7].

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The Comprehensive Guide to Subscription Revenue

FastSpring

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. In this comprehensive guide, we’re going to take a deep dive into: What is subscription revenue? The best part?

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Let’s flip the script: Your intellect, emotion, instinct, and empathy as a woman are what make you both a valuable human and invaluable company asset. Let’s flip the script: Your intellect, emotion, instinct, and empathy as a woman are what make you both a valuable human and invaluable company asset. Imbalance is okay.

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Measures of Success: SaaS Metrics & Benchmarks Resource Guide

OpenView Labs

For software-as-a-service (SaaS) companies, successfully achieving rapid growth and sustainable profitability is anything but simple. Generally, success hinges on a company’s ability to acquire a deep understanding of the metrics that most accurately gauge company performance and profitability. Churn Rates.

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11 Popular types of revenue models used today

ProfitWell

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business).