product-dogfooding Blog Related Topics 
Intercom, Inc.
JANUARY 30, 2019
Dogfooding our own bots is not just a way for us to gain product knowledge or test new functionality. On our blog, the bot triggers after a minute if there’s an upcoming webinar that’s relevant to the blog post, and prompts the reader to sign up. Maybe you wonder if we practice what we preach ??.
Intercom, Inc.
MARCH 14, 2018
Prior to joining Intercom as a Product Manager, I had never run a structured beta. I’ve run a lot of successful betas now but I learned my craft through tribal Intercom knowledge, built up by other Product Managers over the years. To address that deficit, I’ve put together a guide on how we run betas here at Intercom.
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The Angel VC
MAY 5, 2017
Speaking of dogfooding, we love it when a SaaS company uses ChartMogul as that gives us easy access to all relevant SaaS metrics; we’re using 15Five for team feedback; Mention for media monitoring; Contactually for contact management; and (more recently) Qwilr for occasional sales pitches. What are your favorite productivity hacks?
Intercom, Inc.
SEPTEMBER 26, 2019
It’s hard to find a hotter trend in Silicon Valley than the idea of turning your product into a platform. Turning your product into a platform that developers can build on is a great way to tap into new audiences and expand your market share. In today’s episode, we’re featuring the best parts from those chats. I think it’s tricky.
User Pilot
JULY 25, 2019
Are your users struggling to find value in your product? Maybe your users are simply abandoning your product? If any of those are true, then it sounds like you need to find your product’s Aha! moment to the success of your product. A lot of successful SaaS companies are using their product’s Aha!
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