Buffer Resources

SEPTEMBER 20, 2023

Feel free to adapt any of this to suit your specific needs. So first and foremost—and on those days when there’s just tons going on, perhaps the most important to-do item of the day and the one we’d recommend for sure making time for—reply to your brand mentions, comments, and messages.

Social Media 108

Social Media Branding Engagement Benchmarks 108

Totango

OCTOBER 20, 2022

CSM role duties may vary by company. In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase.

Sales Hiring 91

Sales Hiring Customer Success Sales Recruiting Technical Review 91

Buffer Resources

SEPTEMBER 20, 2023

Feel free to adapt any of this to suit your specific needs. So first and foremost—and on those days when there’s just tons going on, perhaps the most important to-do item of the day and the one we’d recommend for sure making time for—reply to your brand mentions, comments, and messages.

Social Media 52

Social Media Branding Engagement Benchmarks 52

Upscope

JULY 18, 2021

Product story telling is different to brand story telling We're focusing on product story telling so let's separate out brand vs product story telling. Definition of brand story telling: ". It can also help encourage them to want to support the company itself , if they get invested in your backstory.

SaaS Payments 52

SaaS Payments Payment Methods SaaS Customer Support 52

Upscope

JULY 18, 2021

Product story telling is different to brand story telling We're focusing on product story telling so let's separate out brand vs product story telling. It can also help encourage them to want to support the company itself , if they get invested in your backstory. Does it deliver on the brand promise consistently?”

Payment Methods 52

Payment Methods SaaS Payments SaaS Payment Services 52

Unbounce

APRIL 23, 2019

There are millions of free resources out there already competing for attention. Jessica Meher, VP of Marketing at Notarize , put it really well on Twitter: So many #SaaS companies today produce the same content mktg formulas as they did 10 years ago. Share a Customer Experience to Spark Brand Searches. That final step?

Marketing 145

Marketing Interviewing Branding Consulting 145

Unbounce

MARCH 8, 2023

Millions of free resources are competing for your audience’s attention, and customers are quickly catching on to the fact that most of these “Ultimate Guides to Such-And-Such” aren’t really worth giving up their personal information for. E.g. ebooks on “the complete guide to X” or blog posts on “5 reasons why.” That final step?

Marketing 52

Marketing Entertainment Interviewing Underperforming Technical Team 52