Benchmarks Innovation Retention Sales Recruiting 
User Pilot
MARCH 21, 2024
Creating customer profiles helps you better understand your target audience, enabling you to attract more product-qualified leads , provide personalized customer service , and drive retention. This detailed insight then allows you to customize your marketing and sales campaigns , ensuring they are tailored to the needs of potential customers.
SaaStr
JUNE 4, 2019
I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
OPEXEngine
JANUARY 13, 2021
Hiring—lessened requirements for in-person work expected even post-pandemic open up recruitment beyond physical locations, but competition for talent will remain tough in tech. Customer Retention. Companies will place greater follow-through on retention metrics and retention activities. B2B Sales and Marketing.
OpenView Labs
DECEMBER 17, 2019
OpenView’s experts weighed in with their predictions across product, sales, marketing, pricing, corporate development and talent. Product Managers Will Own a KPI. How many of your highest paid team members are in sales? The fact is that a great (albeit expensive) sales rep is worth every penny and has an obvious ROI.
SaaStr
MARCH 1, 2019
What were the findings on what good looks like when it comes to logo retention? Is it fair to always surmise that when serving SMB one will always have a higher rate of churn? * Assisted vs unassisted: What does Tom believe are the leading benchmarks for both? What one question must all founders be asking in the sales process? *
SmartKarrot
MARCH 4, 2021
Identify customer trends, successes, and challenges and present a point of view on how to innovate the delivery of success and services. Own and drive high-impact initiatives that solve problems like scalable onboarding, retention, and increasing engagement and usage. We can only improve what we can measure.
SaaStr
NOVEMBER 19, 2019
In fact, we were below benchmarks for SaaS companies. Then I went over to the sales department. The demo is the sale and we close everybody in month. We have 99% customer retention. Nancy Ham : We have over 100% MRR retention. The first thing you bring in your playbook on sales. I’m like, oh.
Expert insights. Personalized for you.
105 
Let's personalize your content