ProfitWell
JANUARY 29, 2019
On this episode of the ProfitWell Report, Brendan Schwartz , Co-Founder and CTO at Wistia , wants to know what proportion of paid plans should be annual versus monthly. The beauty of the subscription model is that for the first time in the history of business, relationships are baked directly into how you make money. Click to enlarge.
ChurnZero
DECEMBER 9, 2022
More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. We also measure NPS, and we benchmark that across all acquisitions. We also need to change the way that we make hiring decisions. I put all that together, and that’s the customer value.
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SmartKarrot
AUGUST 16, 2022
You can prevent customer churn before it actually happens. Only when some metric goes off the benchmark can you know something is wrong. These annual executive business meetings are a wonderful time to discuss contracts. Whatever suits the customer would be the right time. Discuss terms of renewal.
OpenView Labs
JULY 2, 2020
The 2020 SaaS Product Benchmarks Report. A successful price increase helps you acquire better customers, who are more serious about using your product and less likely to churn. At the enterprise level, discounting SaaS contracts is expected, not optional. Nudging Customers with Behavioral Tactics. Tips on Enterprise Pricing.
Crafty CTO
APRIL 17, 2023
Caught in the churn If we really are at the early stages of an emergence, what are the implications? Corey ’s fantastic sci-fi series The Expanse known as “the churn.” The churn can be seen as a metaphor for the unpredictable nature of life and the constant state of flux that people experience.
Chart Mogul
JULY 1, 2020
We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. Step 5: Time for the interview. David Garcia , CEO of ScoutLogic.
Chart Mogul
JULY 1, 2020
We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. Step 5: Time for the interview. David Garcia , CEO of ScoutLogic.
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