Banking Headcount Underperforming Technical Team 
SaaStr
APRIL 13, 2025
Companies typically manage this through disconnected systemsan HRIS here, a payroll system there, separate systems for pensions, hours tracking, annual leave, and banking. Sales Organization Structure Conrad reveals his preference for dedicated sales teams for each product, despite internal disagreement. The proof of effectiveness?
BetterCloud
MARCH 17, 2025
ets break down smart SaaS budgeting , so you can make your tech work for you, without blowing the bank. Shadow AI, aka the unsanctioned artificial intelligence based applications that are in your tech stack, is often adopted by individual teams or employees for perceived productivity gains. lack of training, poor usability).
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Intercom, Inc.
AUGUST 13, 2019
As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them. They can also route customer conversations to the team best equipped to handle their questions and can even provide answers to simple customer questions like, “How can I add more users?”.
SaaStr
JUNE 7, 2021
If you don’t have tickets, lock in Early Bird pricing today and bring your team! When you get that thing where you’re a rational person and you think it will be great and 99 out of 100 people think it’s bad, that’s when you have opportunity. I was a software developer, a product person. Get tickets here.
Intercom, Inc.
JANUARY 20, 2022
We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.
Intercom, Inc.
NOVEMBER 3, 2022
Scaling a support team is challenging enough as it is. You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. For Natasha, the answer is a resounding yes.
FastSpring
JANUARY 31, 2023
Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). You’ll be able to manage all aspects of the payment lifecycle from your FastSpring dashboard without adding extra software or headcount. Stop bad actors before a transaction is even processed.
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