Totango

JULY 13, 2021

Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. The new customer-centered economy favors recurring revenue business models for B2B markets, while favoring and partial ownership or subscription models for B2C ones.

Customer Success 104

Customer Success Payment Methods Payments Payment Services 104

User Pilot

APRIL 30, 2024

Userpilot is a leading B2B product growth tool that excels at in-app engagement , product analytics, customer feedback collection, customer support, and integrations. Shopify enables product management, payment processing, and landing pages for seamless e-commerce operations and growth. You don’t handle maintenance or updates.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

Incredo

NOVEMBER 21, 2019

Software to track analytics, transfer payments, manage inventory, create videos and for many other things. 5 Examples of Excellent SaaS Customer Referral Programs (+What Referral SaaS To Use) When a famous and influential person promotes your software among his/her followers, that’s influencer marketing.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

JUNE 19, 2019

A lot of the findings are expected (there are more internet users than ever, and we’re becoming more obsessed with social media and ecommerce). We’re Personalizing Customer Experiences More Than Ever Before. But for those who have a smartphone, nearly a quarter are “almost constantly” online.

Payment Methods 82

Payment Methods Trends Payments Payment Services 82

User Pilot

FEBRUARY 5, 2024

You can calculate the free trial conversion rate by dividing the number of free trial users who upgrade to a paid subscription by the total number of trial users. For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. Besides, anything above 30% is regarded as exceptional.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 145

Payment Methods Merchant Services Payment Services Payments 145

Subscription Flow

NOVEMBER 28, 2023

This can be done through a variety of platforms, including social media, email marketing, online ads, and content marketing. Promoting products that are low-touch: By this we refer to software as a service that is made so that most users can buy it without having to engage in prolonged one-on-one communication with a human.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

OPEXEngine

FEBRUARY 22, 2022

Business to Consumer (B2C). SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

JUNE 22, 2022

Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential?

B2C 145

B2C Payments SaaS Payments B2B 145

ProfitWell

NOVEMBER 15, 2019

Your subscription company should run like a well-oiled machine. There are hundreds of SaaS tools online that will help your business increase retention and decrease churn. Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. Google Analytics.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. B2B digital invoicing.

Payment Services 136

Payment Services Payment Methods Merchant Services Payment Features 136

Totango

MARCH 26, 2019

Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. The new customer-centered economy favors recurring revenue business models for B2B markets and partial ownership, or subscription models, for B2C ones.

Customer Success 67

Customer Success Payment Methods Payment Services Payment Solutions 67

SmartKarrot

JUNE 29, 2020

It is, therefore, becoming increasingly crucial for B2B businesses to actively engage with their target audience using online channels. In other words, you need a B2B mobile app to engage potential buyers and build long-term relations. But let’s first understand what differentiates them from B2C mobile apps.

Payment Solutions 10

Payment Solutions Mobile Payment Methods B2B 10

SmartKarrot

JUNE 29, 2020

It is, therefore, becoming increasingly crucial for B2B businesses to actively engage with their target audience using online channels. In other words, you need a B2B mobile app to engage potential buyers and build long-term relations. But let’s first understand what differentiates them from B2C mobile apps.

Payment Solutions 10

Payment Solutions Mobile Payment Methods B2B 10

SaaStock

MARCH 20, 2019

Thanks to their excellent growth platform, businesses have been able to transform how they attract, engage, and delight customers for many years. Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. Funding to date: $57.9M.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SmartKarrot

AUGUST 10, 2021

A world where eCommerce is ruling and online shopping/transactions are the norms? Separating these behavior patterns into different funnels to create behavioral cohorts, analyzing how customer drifts, engagement, retention and conversion change, why they change, etc, helps fine-tune your services according to user demands.

Payment Methods 10

Payment Methods SaaS Payments Payments SaaS 10

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. What is the subscription-based economy? How does the subscription-based economy work? What customers look for in subscription companies.

Payment Features 49

Payment Features Payments Subscription Trends 49

Sales Hacker

NOVEMBER 15, 2017

Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . Base Salary. BASHO Email. Business Development Representative.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

FastSpring

APRIL 1, 2021

This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). After the visitor “converts” from website visitor to trial user, they stop marketing or selling. Opt-in Free Trial.

Payment Solutions 111

Payment Solutions SaaS Payments Payment Methods Strategy 111

SaaStock

MARCH 20, 2019

Thanks to their excellent growth platform, businesses have been able to transform how they attract, engage, and delight customers for many years. Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. Funding to date: $100M.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Focus: Product and Customer Journey. Focus: Customer Onboarding and Face-to-Face Conversion.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Chargify

MARCH 6, 2018

Throughout the series, we highlight Chargify merchants and the lessons learned as they grow their subscription-based businesses. His personal experience, along with the realization there weren’t many resources for UK parents, and an interest in how technology could help education led to the creation of EdPlace. EdPlace, 2018.

B2C 40

B2C Merchant Services B2B Payment Services 40

Chart Mogul

MARCH 6, 2018

Spotify's recent F-1 filing is packed full of metrics and insights into both consumer subscriptions and the streaming music industry. Spotify’s filing gives us a rare look into the metrics of a large-scale consumer subscription business. This is likely due to family subscriptions and internationalization. Customer Churn Rate.

Payments 75

Payments Metrics EKS (Elastic Kubernetes Service) SaaS Payments 75

Hull

JANUARY 22, 2019

Ad tech and our B2C peers have been able to precisely profile and engage consumers for years. If you go to any conference discussing outbound sales techniques, (lack of) engagement comes up again and again. For example, as a lead is nurtured and converts to become a customer, you might need to: Integrate payments (Stripe).

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

ProfitWell

JUNE 7, 2020

Failure to track and improve customer churn rates can lead to the death of your business, particularly for subscription services that rely heavily on repeat customers. Lack of engagement/not achieving their desired outcome. Credit card payment failures. Content can be personalized. But does personalization really matter?

Churn 83

Churn Payments Scale Underperforming Technical Team 83

User Pilot

JUNE 19, 2023

TL;DR Conversion happens when someone takes a desired action on your app or website. The sales process conversion funnel involves four stages: website visitor, marketing and sales qualified lead , product qualified lead , and paying users. Conversion happens when someone takes a desired action on your app or website.

Benchmarks 98

Benchmarks B2B SaaS Payments Payment Methods 98

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. He had a sense for it. He saw something.

B2B 133

B2B B2C Scale New CTO 133