FastSpring

APRIL 26, 2022

In the language of SaaS, I churned. And the experience got me thinking: Was immediate removal of paid features the best chance to keep me from churning? When did I officially count as “churned”? Did they count me as churned on the day I canceled? In part one, we cover benchmarks and common churn formulas.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. Customer service. Tech support.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Gather metrics and view reports on monthly recurring revenue. Automate Payment Failure Handling and Reduce Churn.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform.

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 52

Payment Features Subscription Payments B2B 52

Subscription Flow

NOVEMBER 29, 2023

One way in which subscription management software can be of help to their clients is by implementing measures to track their revenue and churn rates, as well as create, update, cancel, and renew subscriptions. By doing this, they can maximize their revenue streams, draw in more clients, and raise customer satisfaction and loyalty.

Payment Features 52

Payment Features Payment Services Payment Methods Payments 52

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? According to one study, it also costs over $50 billion annually due to wasted resources alone. Tough question. Interview them.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

FastSpring

JANUARY 19, 2023

NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE. Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast. When NitroPack was first getting started, they used PayPal to accept and process payments. “It

Merchant Services 125

Merchant Services Payment Services Payments Payment Features 125

Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? This blog post explores how employing automation in CLM can revolutionize the way businesses nurture their customer base, enhance engagement, and secure recurring revenue streams.

Payments 52

Payments Payment Services Revenue Management 52

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. The worst thing about it is that a healthy chunk of that “reliable” revenue is actually pretty unreliable. Yes, we’re talking about churn. What is churn? Customer churn happens when an existing customer stops doing business with you.

Payment Methods 66

Payment Methods Churn Subscription Payment Features 66

Subscription Flow

NOVEMBER 20, 2023

Customers can pay for goods and services according to their consumption ( pay-as-you-go ), scale their service usage up or down in accordance with business needs, and have their subscriptions automatically renewed thanks to subscription billing and revenue management. What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 83

Payment Methods Payment Solutions Payment Services Payments 83

Subscription Flow

MARCH 20, 2024

Read more: Your Strategy to Boost Digital Magazine Subscriptions Section 1: Understanding SimpleCirc and its Place in the Market SimpleCirc has set itself apart in today’s cutthroat market by revolutionizing circular payments and providing user-friendly solutions that expedite transactions involving several parties.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. As you can see, LanguageTool localizes its pricing and checkout experience , showing different languages to different website visitors — depending on the visitor’s location. .

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

Subscription Flow

DECEMBER 20, 2023

In this blog, keeping this context in mind, we will be going over some of the best CRM for B2B SaaS software in order to uncover the factors that have resulted in these software becoming market-leaders in so short a time. Rather, in order to access the service online, users must pay a monthly or annual subscription fee.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. You have to deal with recurring payments, multiple pricing plans, annual vs monthly payments, add-ons, variable payments and the list goes on. First, they choose a plan and a payment method. Think of it this way.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Blulogix

FEBRUARY 9, 2024

Mastering the Maze: How to Amidst the Complexities and Opportunities of Subscription Billing By BluLogix Team Unraveling the Intricacies of Subscription Billing As businesses increasingly pivot to subscription models to drive recurring revenue , understanding the nuances of subscription billing becomes paramount.

Payments 52

Payments Payment Services Subscription Payment Features 52

Baremetrics

JUNE 27, 2021

Stripe is an online payment processing platform for Internet businesses, something like PayPal. While Stripe is a payment processing platform, both Profitwell and Baremetrics are strictly business metrics monitoring tools that integrate with Stripe to bring you more in-depth knowledge about your transactions. Table of Contents.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

ProfitWell

APRIL 23, 2020

Knowing what to focus on can be challenging when everything has been thrown into chaos—in both your personal and professional life. GaragePlug’s customer support team kept hearing this recurring theme that customers wanted revenue despite the lockdown. 4) Create new payment alternatives.

Payment Methods 110

Payment Methods Retention Payment Solutions Payments 110

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Totango

JULY 13, 2021

Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. The new customer-centered economy favors recurring revenue business models for B2B markets, while favoring and partial ownership or subscription models for B2C ones.

Customer Success 100

Customer Success Payment Methods Payments Payment Services 100

ProfitWell

JUNE 15, 2020

How are churn and new revenue trending over time? MRR gain is new revenue from either acquired customers or upgrades in a given month. MRR loss is churn, or lost revenue from cancellations or downgrades. More customers are signing on and less are churning. MRR Gain +6.46%. MRR Loss +11.89%. Customer LTV.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

SaaSOptics

MARCH 10, 2022

SaaSOptics is the bridge between a company’s CRM and general ledger that prevents revenue from falling through the cracks. SaaSOptics automates your expense and revenue recognition , helping you keep your data clean and making audits a breeze. Utilizing ePay tools makes sending invoices and receiving customer their payments easy.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Baremetrics

OCTOBER 12, 2021

It could be a piece of educational content on your website, social media posts, or even a direct referral from your existing customers. Marketing qualified leads: These have performed simple actions like website visits and completing a lead capture form in exchange for an online resource. Try Baremetrics Free.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

Hull

SEPTEMBER 19, 2019

We’ve compiled a list of common B2B use cases along with links to our related resources pages with tactical takeaways to get up-and-running in no time. Beyond employee count, revenue, and industry, you could pull in technographic data from Datanyze or funding round information from Crunchbase to paint a more vivid picture of your customers.

Scale 60

Scale B2B Payment Methods SaaS Payments 60

CustomerSuccessBox

MARCH 25, 2021

In B2B SaaS you spent anywhere between 1 – 3X times the Annual contract value (ACV) as your Cost of Acquiring the Customer (CAC). Because the plan is to retain and grow the recurring revenue from these customers for many years to come. Well, churn is inevitable but what pains in B2B Customer Retention are unexplained churn.

Retention 52

Retention SaaS Payments B2B Business 52

ProfitWell

JULY 2, 2020

Today—we're sharing how the newest ecommerce platform, Elliot, was unable to recover from DDoS attacks, leading them to shut down. At the start of 2020—things looked promising for the emerging ecommerce platform: Elliot. At the start of 2020—things looked promising for the emerging ecommerce platform: Elliot. The demise.

Payment Methods 52

Payment Methods Merchant Services Payment Services Payments 52

FastSpring

OCTOBER 13, 2023

TL;DR : Stripe markets themselves as a payment services provider (PSP), 2Checkout is a payment service provider with an upgrade option to make them your merchant of record (MoR), and FastSpring is a comprehensive merchant of record from the outset. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 119

Payments Payment Services Merchant Services Payment Methods 119

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. PayPal analytics provide limited value for SaaS companies PayPal offers users the ability to conduct seamless online payments. It offers detailed information about any subscribed monthly payments that are outstanding. Table of Contents. Try Baremetrics Free.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

CustomerSuccessBox

OCTOBER 21, 2021

But just having a customer success department does not solve issues with your churn rate, customer lifetime value, retention rate, or MRR/ARR. This is highlighted by the fact that the onboarding process is when 50% of the churn happens. The subscription model has become the majority in the B2B SaaS industry. million dollars.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Blulogix

FEBRUARY 20, 2024

From data analytics and AI to blockchain and cloud computing, technological advancements offer businesses unprecedented opportunities to optimize their revenue models and deliver superior customer experiences. This capability is crucial for maximizing revenue while remaining competitive and fair.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

User Pilot

OCTOBER 31, 2023

Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. Types of free trial models in SaaS For SaaS products, there are at least five free trial models : Opt-in free trial: Users gain access to the software without giving out their payment information.

SaaS Payments 81

SaaS Payments Payment Methods Strategy Payment Solutions 81

ProfitWell

JULY 23, 2020

companies manufacture and ship their products directly to buyers without relying on traditional stores. Here are some popular DTC brands that may ring a bell: Casper: Online mattress company founded in 2014. Rent the Runway: Online service providing rental designer clothing and accessories, with the option to subscribe.

Payment Methods 56

Payment Methods Metrics SaaS Payments Customer Lifetime Value 56

ProfitWell

JULY 9, 2020

How is the B2B SaaS market trending? ??7 How are churn and new revenue trending over time? Your B2B SaaS Index is at +1,588 points—with overall growth increasing 0.86% over the last week. This new hardware-as-a-service program allows users to choose subscription options for phones and meeting rooms. 90 day +11.74%.

Payment Methods 54

Payment Methods Scale SaaS Payments Payments 54