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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. If you’re a senior engineer and want to further your career, what skills should you develop? I don’t know.

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Run Less Software

Intercom, Inc.

In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Choose standard technology.

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Top 10 Trends for Data in 2024

Tom Tunguz

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. Data Products : The combination of large language models and data teams becoming software teams has led to data products. The same thing is happening in data.

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Managing high availability at Intercom

Intercom, Inc.

“The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, and engineering work”. The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

And then you’re gonna have as a merchant, as SaaS business so many charges due to that. That’s typically the AWS model, depending on how much space you take, service space, you will pay more. In the world where tech talent is so hard to find and to recruit, what are your software engineers spending their time on?

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Bulletproof your software with these 12 best application security tools (SAST, DAST, CSPM & WAF)

Audacix

Table Of Contents As a software engineering leader, you know application security is no longer an activity that you can palm off to someone else. With the increasing number of sensitive data security breaches, it's essential to have the right automated application security tools in place to protect your software.