Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. We are the soldiers companies are trying to recruit to help them win the battle for talent. The talent. Mid-stage startups.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Intercom, Inc.

JULY 24, 2018

I joined intercom remotely two years ago as the first person in Sydney, and since then we have scaled the APAC team (lovingly referred to as the APAC Alliance) to almost 20 people across 4 countries. To enable that, we built out a distributed team around the world with a handful of teammates sprinkled across APAC working remotely.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Like anything sales, now we do sales tools too, to marketing, all these other things. That’s a lot.

Cloud 201

Cloud Sales Recruiting Scale AWS 201

Outseta

MAY 8, 2020

But there’s a very real reason why so many software entrepreneurs now refer to themselves as “makers” or “creators”—even in a role as technically oriented as software engineering, there’s a remarkable amount of artisanship and thought that goes into bringing something new into existence. I needed a disruptive idea.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

AUGUST 20, 2019

Anna Khan: Since then, we’ve become good friends and he’s been a CEO reference for me in building my portfolio. We were signing up hundreds of new paying customers every month with five sales reps. And that was an important shift, I think, for our leadership team. This business is special. That was perfect.

Scale 137

Scale Acquisition Scaling Sales Hiring 137