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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

And for the past 17 years, Alf has grown the company without any external funding and maintained a strong employee retention rate. Stream the full interview below or find it wherever you listen to podcasts. Full Interview: Audio-Only Full Interview: Video Transcript Nathan Collier Hey y’all. So thanks, alpha.

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Engineering Your Own “Luck”: The 3 Key Rules of Building Globally Distributed Teams with Eventbrite (Video + Transcript)

SaaStr

Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. The best thing is retention in these offices has been just amazing. That’s the kind of retention advantage we’ve had in Mendoza. That’s not even the best thing.

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How CIOs & CISOs can prepare to comply with the Indian Digital Personal Data Protection Bill 2023

Audacix

But even if you take baby steps in that direction, you've done your job well and you've got a great story to tell for your next job interview. Restrict access and establish retention timelines. Examples include: Veronis, Azure Purview, AWS Macie. Allow easy consent withdrawal and review.

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How SaaS is Like Monty Python and 6 Other Things I Learned at SaaStock 2019

Chart Mogul

This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago. Improve your ARPA and your retention and your LTV (and ultimately the bottom line) will follow. doubling the number of leads). The simple LTV formula.

Scale 71
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The SaaS Debate: Who Owns the Renewal and Upsell? Customer Success vs. Sales

ChurnZero

Why would we replicate that awful and uncomfortable experience we have in the B2C world with our B2B buyers? She acknowledges that Customer Success exists to retain the customer but says that retention happens in the space between signatures. Enter the Sales Manager. How does that make you feel? You need specialists.

Scale 98
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How SaaS is Like Monty Python and 6 Other Things I Learned at SaaStock 2019

Chart Mogul

This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago. Improve your ARPA and your retention and your LTV (and ultimately the bottom line) will follow. doubling the number of leads). The simple LTV formula.

Scale 52
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[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact

ChurnZero

For example, I think of AWS. I interviewed someone yesterday for a role for a client and she’s using a Customer Success platform. Customer Lifetime Value and Client Retention: What’s the Connection – Find out how to improve customer lifetime value as well as your customer retention rate.