Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. It’s about turning companies into communities.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. Our monthly self-service churn went from like 3% to like 9%, right? So then, we started sort of replacing agencies with a few folks, but it was like demand gen and then we were over-indexing on events, and so we had an events person. I mean, literally.

Sales Hiring 212

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 212

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! Self-service freemium to feed the funnel. I actually enjoy doing my expense reports now, but expense reporting prior to Expensify was just awful. So how can you leverage that product’s success to obtain the valuation and funding you need to scale?

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. I didn’t want to pay for this service.” That’s typically the AWS model, depending on how much space you take, service space, you will pay more.

SaaS Payments 234

SaaS Payments Metrics Payment Methods Scale 234

SaaStr

MAY 15, 2020

Listen to the start of the episode for a promo code to our upcoming events! So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. If delivering services is fundamental to your product, if it’s a core competency, keep it.

Sales Hiring 204

Sales Hiring Scale Technical Review Outsourcing Services 204

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace.

VP of Engineering 156

VP of Engineering Sales Hiring Technical Review Development Team Review 156

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” Businesses charge a customer every month or year for use of a product or service. Markup is particularly used by mediators like ecommerce marketplaces — Amazon, for example.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130