Intercom, Inc.

JULY 24, 2018

I joined intercom remotely two years ago as the first person in Sydney, and since then we have scaled the APAC team (lovingly referred to as the APAC Alliance) to almost 20 people across 4 countries. Due to our rapid growth, we needed to scale the team remotely before opening an office.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 184

Scale Scaling Sales Hiring Cloud 184

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. So on a scale of one to 10, what type of feedback do you want? The CEO says SaaStr scale is really important that everyone drops everything, and it’s not that important. ” I’m like, that sounds awful. I mean, literally.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Why does Bridget believe the best starting point for customer success is “company culture and value”? So a huge scale. Loving our podcast content?

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

SaaStr

MAY 23, 2019

So that’s the one scale is saying, “Big distraction, we can’t do this every year. When you’re building your company culture, in my opinion? ” And, of course, I mean look at all the stuff they’ve done since: AWS, Mechanical Turk, the fulfillment model. Say three to six months?

Sales Hiring 117

Sales Hiring Underperforming Technical Team Scale Startup 117

SmartKarrot

JUNE 30, 2022

Losing employees while following a merger and acquisition is normal, whether because of cost-cutting, economies of scale, or the chance to forge a new direction elsewhere. However, the core business can swiftly deteriorate if the leadership team permits itself to become sidetracked. Read on to know.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. This was what Eventbrite was in 2011 when I started.

Engineering 134

Engineering Part-Time VPE Sales Hiring Scale 134