FastSpring

JUNE 9, 2025

By allowing customers to pause their subscriptions, businesses can retain them over the long term, improving customer lifetime value and reducing churn rates. This eliminates the need for customers to take additional action, making the process seamless and ensuring service continuity when they’re ready to return.

Merchant Services 78

Merchant Services Subscription Payment Features SaaS Payments 78

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. So that’s why I want to ask you what questions *YOU* have about MRR — share them here and we’ll answer them in the article. MRR stands for Monthly recurring revenue. It measures the total repeatable revenue your company generates each month.

Payments 145

Payments Revenue Payment Features SaaS Payments 145

Intercom, Inc.

NOVEMBER 30, 2021

Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. Integrated knowledge base. It includes: Live chat.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

How To Buy Saas

MAY 29, 2025

This article goes beyond the buzz to show how AI is already driving results in SaaS, finance, retail, and operations, with lessons and case examples that any executive can learn from. It also points out educational resources such as an AI for leaders program or an AI for business leaders course to help strategic teams get started.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

User Pilot

NOVEMBER 14, 2024

What if you could boost revenue without having to invest a small fortune in new customer acquisition? In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. Why is customer expansion so important?

Strategy 105

Strategy Payment Solutions Customer Lifetime Value Payments 105

Baremetrics

JANUARY 9, 2022

Reducing churn is the single most important thing your SaaS. So how do you identify customers at risk of churn? In this article, I will list a series of actions you can take to identify cohorts of customers most at risk of churn. I’ll also give you positive actions you can take to reduce and even prevent customer churn.

Churn 98

Churn Payments Payment Services SaaS Payments 98

Incredo

JULY 14, 2019

At the end of this article, you will learn about the subscription model in general + get the detailed distinction between monthly/annual subscription billing models and discover how small and large SaaS companies charge their customers. The more expensive plans, the wider payment options you should have. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Intercom, Inc.

APRIL 26, 2022

With Intercom Surveys , customer feedback helps you to continuously optimize your business in simple and efficient ways – so from lead capture through to onboarding, NPS, product feedback, and churn, survey insights will help you learn and scale. True personalization is only achieved when your site becomes reactive to their behaviors.

Payment Methods 219

Payment Methods Payment Services Payment Solutions Payments 219

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 107

Payments Pricing Compensation Scale 107

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. Learn More What is a Billing Platform?

Stax 88

Stax Payments Payment Services Payment Features 88

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. This article is meant to help by providing two important factors to consider when choosing a recurring billing tool. Handling failed payments and customer notifications.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

Baremetrics

MARCH 31, 2020

Picture this: Over the past six months, your churn rate has gone from a respectable 4%, to now, over 10%. At this point, you could go into panic mode and make random, drastic changes to your business to stop the bleeding. Or, you can pause, take a step back and analyze what went wrong by doing some churn analysis.

Churn 122

Churn SaaS Payments Payment Services Pricing 122

User Pilot

JULY 18, 2023

Tracking your customer churn rate will help you keep tabs on business growth. You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. The most common reasons behind high churn rates are: Bad product-customer fit. Poor onboarding.

Churn 98

Churn SaaS Payments Payments Payment Solutions 98

Baremetrics

SEPTEMBER 26, 2021

The story of payment processors begins in 1998 when Confinity (later X.com, but you probably know it as PayPal) was released. This early payment processor did very little and wasn’t all that important to global commerce. That history might be interesting to some, but the real questions are: What are payment processors?

Payment Services 97

Payment Services Merchant Services Payment Methods Payment Solutions 97

Baremetrics

AUGUST 3, 2021

We’re here to tell you that all revenue is good revenue. But there are nuances that you need to know when operating your SaaS business when it comes to revenue. Those nuances come into play when understanding the different types of revenue in your SaaS business. What is Revenue? Types of Revenue 1.

Payments 98

Payments Revenue Payment Services Sales 98

FastSpring

MARCH 9, 2022

In this article, we’ll show you examples from a variety of SaaS pricing pages. From our own research, we know that sellers that display local currencies and payment methods convert at up to twice the rate of those that don’t. SmartReach , a sales tool for cold email outreach, maintains plans for individuals, businesses, and agencies.

SaaS Payments 148

SaaS Payments Pricing Payments Payment Methods 148

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Solutions 147

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. For more information or to view the prior presentation, check out the additional details at the end of this article. How FastSpring can help.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

Baremetrics

OCTOBER 20, 2021

Marginal revenue (MR) represents the increase in revenue from the sale of one additional product or service. Although marginal revenue can be constant over many units of output, the law of diminishing returns states that it will eventually decrease as the output level increases. Understanding marginal revenue.

Payments 104

Payments Revenue Payment Services SaaS Payments 104

Baremetrics

SEPTEMBER 9, 2021

When discussing the financial metrics for a SaaS company, revenue vs. profit is among the most common comparisons encountered. When a SaaS product or service has been developed, tracking the ROI (return on investment) involves always keeping revenue vs. profit at the top of mind. What is revenue? What is revenue?

Payments 103

Payments Revenue Payment Services SaaS Payments 103

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet.

Churn 98

Churn SaaS Payments Payment Solutions Strategy 98

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

Baremetrics

NOVEMBER 1, 2021

Net revenue retention (NRR) and gross revenue retention (GRR) are two important metrics. NRR and GRR are important secondary metrics for any SaaS enterprise that brings in money through a subscription revenue model. Connect Baremetrics to your revenue sources, and start seeing all of your revenue in a crystal-clear dashboard.

Payments 95

Payments Retention Revenue Payment Services 95

User Pilot

NOVEMBER 27, 2023

Tracking revenue on a spreadsheet is easy, but understanding the underlying factors influencing revenue growth rate is a different ball game. By the end of this article, you will be equipped to do that. As you read on, you will learn: How to properly define revenue growth. What is revenue growth? Book a demo today.

Payments 105

Payments Revenue Payment Features SaaS Payments 105

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Baremetrics

AUGUST 28, 2021

Here, we will introduce you to one of the most important financial metrics for tracking the performance of a business—net revenue. You can see your gross revenue, MRR, net revenue, ARR, LTV, total customers, and more directly on your Baremetrics dashboard. What is the importance of net revenue? Table of Contents.

Payments 96

Payments Revenue Payment Services SaaS Payments 96

Baremetrics

SEPTEMBER 30, 2021

The pre-revenue startup phase has a host of stresses that hopefully disappear as the company begins to earn revenue. You also might need to be watching your burn rate extra closely as the pre-revenue stage is by no means the pre-expense stage. What is a pre-revenue startup? What is a pre-revenue startup?

Payments 110

Payments Revenue Startup Development Team Review 110

FastSpring

JANUARY 5, 2021

To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1. Revenue Recovery. Third-Party Integrations. Again, you’re not an accountant; you’re a business owner. Or at least view screenshots of the actual platform. Simplicity.

Payment Methods 125

Payment Methods Payment Solutions Payment Services Payments 125

Baremetrics

AUGUST 22, 2021

Subscription revenue can be defined most simply as a model which generates income from customers through recurring fees that are paid at regular intervals. These can be weekly, monthly, or annual payments. Before we get into the more complicated stuff, let’s consider the difference between earning revenue and collecting revenue.

Payment Features 90

Payment Features Payments Subscription Revenue 90

Baremetrics

MAY 16, 2021

Revenue forecasting software is used to create predictions of sales. These models can then feed into the larger overall financial model for your SaaS business, and help you plan the next phase of your growth. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Forecasting 80

Forecasting Payments Payment Solutions SaaS Payments 80

User Pilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Baremetrics

AUGUST 28, 2021

As a business owner, you measure your incoming profits and revenue with several metrics. Some of the common metrics for this include net income, gross revenue, and net revenue. But what are the differences among these measurements, and which is the best measurement to tell you the financial health of your business?

Payments 90

Payments Revenue Payment Services SaaS Payments 90

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Totango

NOVEMBER 15, 2021

Customer success tools extend the functionality of your CS platform, multiplying its value. This allows you to leverage all your data by integrating it into your customer success strategy. Putting this plan into practice to make the most of customer success tool integration requires choosing the right tools. Billing: Zuora.

Payment Solutions 117

Payment Solutions Payments Customer Success Payment Methods 117

Baremetrics

NOVEMBER 2, 2021

You can often find yourself receiving money long before you provide agreed upon services or, conversely, providing services and then waiting for payment. This puts you in the position of having “unearned revenue”. Sign up for the Baremetrics free trial , and start monitoring your subscription revenue accurately and easily.

Payments 97

Payments Payment Services Deferred Revenue Revenue 97

Baremetrics

SEPTEMBER 15, 2021

Revenue Performance Management (RPM) is when a company monitors its revenue performance, tracks how revenue is affected by strategic decisions, figures out revenue drivers, and then optimizes operations to drive revenue growth. Without the systemized focus on pushing revenue up, companies can falter.

Payments 97

Payments Revenue SaaS Payments Payment Services 97