User Pilot

MAY 23, 2023

The rise of AI is grabbing headlines across the globe at the moment and the world of customer experience is no less. In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits.

Artificial Intelligence 98

Artificial Intelligence AI SaaS Payments Payment Solutions 98

User Pilot

AUGUST 30, 2023

This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. Melissa will be sharing the invaluable lessons she’s learned from her experience as a 3X founder.

Scale 106

Scale AI Growth Hacking Innovation 106

Sales Hacker

SEPTEMBER 20, 2022

We have AI and machine learning algorithm that sits behind the product, and it pushes suggestions which generally lead to an increase in what the customer spends. That’s differentiated us in the marketplace. My next position was of service or a beverage director. times my salary, and I jumped at it.

Technical Review 54

Technical Review Sales Hiring Scale Marketplace as a Service 54

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

NOVEMBER 19, 2021

Voice intelligence is a product of Artificial Intelligence (AI) that has the ability to transcribe conversations in real-time. With its machine learning, natural language processing (NLP), and real-time speech recognition powers, it can do multiple tasks like analyzing calls, visual voicemail, and digital conversations, etc.

Artificial Intelligence 10

Artificial Intelligence Technical Review AI Search Software Review 10

Chargify

AUGUST 17, 2017

Your company’s NPS (Net Promoter Score) is the ultimate barometer of customer satisfaction and separates the promoters from the detractors. We’ve previously discussed NPS and how it is calculated in our post SaaS Customer Success: The secret to reducing churn and increasing MRR. Capitalize on marketplace trends.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53