Remove Acquisition Remove Software Remove Software Development Remove Underperforming Technical Team
article thumbnail

Who is Marty Cagan: Background, Books, Product Management Tips, and More

User Pilot

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

article thumbnail

Customer Acquisition Strategy for SaaS Companies: A Complete Guide

SaaSOptics

What Is Customer Acquisition? Customer Acquisition is the process of acquiring new customers in a business. For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. More customers = more revenue.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaStr Podcast #218: Twilio Founder, Jeff Lawson & SendGrid CEO, Sameer Dholakia on Why Developer First Is A Maturation In The Supply Chain Of Software

SaaStr

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Jeff Lawson: Sure.

article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. Much of the success here depends on how competent and motivated the CTO and their team is.

article thumbnail

SaaStr Podcast #413 with SafeGraph CEO Auren Hoffman: “How to Build a Unicorn in 8 Simple Steps”

SaaStr

Let’s say you’re 22 years old and you don’t have a lot of money, well, you’re likely going to see very few opportunities to invest, and most of those opportunities are going to be bad. They advise us to surround yourself with people that have different strengths and different weaknesses. This is terrible advice.

article thumbnail

3 Unusual Drivers of Early-Stage Growth

OpenView Labs

Throughout all of my experience at early-stage growth companies, there’s been an overarching theme: From inception, it’s the people you attract, hire, train, promote, and “communify” who enable and accelerate your time to market and your customer acquisition and satisfaction. The question becomes: “Who do I want on my team—and why?”.

Scale 84
article thumbnail

The 10 best subscription business tools for SaaS | ProfitWell

ProfitWell

Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. Userlane is designed to help people understand any software, boasting a reduced time-to-value for consumers, along with increased retention and user engagement. From an internal standpoint, the software is a valuable training tool.