SaaStr

NOVEMBER 21, 2022

An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store.

Payments 178

Payments Payment Methods Embedded Payments Scale 178

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 238

Business Model SaaS Payments Payments Headcount 238

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payment Solutions 98

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. And because of the digital nature of SaaS businesses and their subscription-based business models, the ability to collect data on how the company is performing is easier and faster than ever.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Stax

DECEMBER 4, 2023

For any merchant selling products or services online, it’s always a good idea to allow customers to make payments on their platform itself—instead of redirecting them to a third-party website or gateway. With the global economy moving online, corruption, fraud, trafficking, and other illicit activities continue to rise.

Merchant Services 88

Merchant Services Payment Services Payfac compliance 88

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions. But before we dive into that, we need to look into what micro startup acquisitions are and why you need to sit up and take notice. Micro Startup Acquisitions: What Are They, and Why Should I Care? Micro Startup Acquisition Trends. That’s an expensive mistake if you make the wrong investment.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Why is preventing churn critical for SaaS?

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Is Stripe worth $100B?

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

SaaStr

OCTOBER 26, 2022

So this year has been rough on SaaS and Cloud stocks, with multiples down 75% from a year ago and the markets overall down 50% or more. Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments.

Payments 212

Payments Payment Solutions Payment Methods SaaS Payments 212

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. Use Baremetrics , to improve your SaaS or e-commerce business and fully optimize your subscription billing. Product/Service Offers should be offered in tiers 3. Self-Service Access 5.

SaaS Payments 103

SaaS Payments Payment Features Payment Solutions Merchant Services 103

Casey Accidental

FEBRUARY 22, 2024

In the SaaS-like network model, the supply is in charge of generating the majority of the demand, and the product acts as mainly a fulfillment or monetization vehicle for the supply. This creates that attraction of supply to the product, decreasing acquisition costs. These products generally do not generate cross-side network effects.

Payments 116

Payments SaaS Payments Scale Payment Methods 116

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR.

SaaS Payments 230

SaaS Payments Scale Payment Methods Payments 230

User Pilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Personalize the experiences of your new customers to accelerate their time to value.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

OCTOBER 31, 2023

Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. What’s a free trial in SaaS? Some SaaS companies also offer paid trials , asking users to pay a small fee to test the product. Book a demo to learn more.

SaaS Payments 91

SaaS Payments Payment Methods Strategy Payment Solutions 91

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 102

SaaS Payments Payment Methods Payment Solutions Payments 102

User Pilot

APRIL 3, 2024

Product-led innovation focuses on developing a personalized product that naturally attracts and retains customers. PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. User persona example.

Innovation 96

Innovation Payments Strategy Payment Solutions 96

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. In this article, we’ll show you examples from a variety of SaaS pricing pages. 7 SaaS pricing page examples. One SaaS company saw a 12.5%

SaaS Payments 122

SaaS Payments Pricing Payments Payment Methods 122

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Let’s get right to it.

SaaS Payments 92

SaaS Payments Outsourcing Services Payment Solutions Payment Services 92

FastSpring

JUNE 25, 2019

A challenge faced by all subscription-based businesses is figuring out a way to keep recurring payments flowing for their company. To help your company understand the value of dunning management , we’re sharing 4 ways having a robust dunning management process can benefit your online store.

Payment Methods 63

Payment Methods Payment Features Churn SaaS Payments 63

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Unfortunately, this also means that our guard is up even when it comes to being sold a product or service that can actually help us. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Baremetrics

OCTOBER 8, 2021

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. For many SaaS enterprises, Stripe is the payment processor of choice.

Payment Services 96

Payment Services Payment Methods Payments SaaS Payments 96

Baremetrics

AUGUST 18, 2021

Invoicing is a sales process where a seller issues a commercial document to a buyer requesting payment. This document shows all products and services rendered, the payment owed, and the contact details of both the buyer and the seller. Invoicing can be done for both recurring and one-time payments.

Payment Features 83

Payment Features SaaS Payments Payment Methods Payments 83

Sales Hacker

MARCH 29, 2021

RevOps has grown in importance as SaaS products have continued to proliferate and organizations have recognized the importance of good data, efficient workflows, and ensuring cross-department collaboration. Processing and remitting payments. Businesses are continuing to streamline their purchasing.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. Licensing : A form of renting out goods and services, usually of intellectual nature.

Payments 82

Payments Payment Methods Payment Features Payment Services 82

Baremetrics

NOVEMBER 2, 2021

Following in the footsteps of Amazon, Shopify first began its journey as a simple online shop, selling snowboards. Shopify Partner Apps are third party companies that sell their services or Apps to Shopify store owners. For example, a Shopify Partner App might enable a shopify store owner to email all of their customers.

Payment Solutions 105

Payment Solutions Payment Methods Payments SaaS Payments 105

Tom Tunguz

JANUARY 3, 2018

That cash could be used for dividends, share buy backs and acquisitions. Several landscape altering SaaS acquisitions will come to fruition because of cash availability from repatriation and because there are enough public SaaS companies at scale to add material revenue and market cap to buyers.

SaaS Payments 203

SaaS Payments Scale Blockchain Machine Learning 203

FastSpring

DECEMBER 7, 2023

“This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions. As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

User Pilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. There are 3 main reasons why a SaaS company should track the CAC payback period.

SaaS Payments 103

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 103

Blulogix

JANUARY 5, 2024

Subscription Billing Definition: Subscription billing is a business model in which customers pay a recurring fee at regular intervals, typically monthly or annually, in exchange for access to a product or service. Example: Adobe generates recurring revenue through its subscription-based Adobe Creative Cloud service.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 122

Scale Sales Payment Methods Merchant Services 122