Totango

MARCH 26, 2021

At one time, customer lifecycle models took a seller-centric perspective which split the pre-sales phase of the customer’s journey from the post-sales phase. In today’s cloud-based environment, SaaS business models have increased awareness of how the pre-sales and post-sales phases form a unified experience from the customer’s perspective.

Customer Lifetime Value 66

Customer Lifetime Value Social Media Travel Onboarding 66

Intercom, Inc.

NOVEMBER 11, 2021

And there were a lot of times that I would find myself coding things that I didn’t believe were ultimately going to serve end-users, and therefore, were also not going to serve the business that was supposed to be providing help to the users. And so, I thought, “I need to fix this. ” My quest continues.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

How To Buy Saas

DECEMBER 1, 2020

In all cases, it will always be an online business model hence digital marketing is considered to be the best saas marketing strategy. Moving down the lines of this blog, you will get to learn some of the smart ways of doing saas marketing in 2021. Most of the saas businesses are based on the subscription model.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

385% growth through 2021. However, as the market continues to mature, the challenge to stand out and hold on to users will also become more challenging. trillion hours by 2021. However, discoverability continues to be a problem both for the marketer and the user.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

Subscription Flow

DECEMBER 25, 2023

Since its introduction, the SaaS business model has grown in popularity and transformed many industries. Why are SaaS software adoption rates among businesses so high? These features make it easier for SaaS users to scale their businesses as they expand and help them run more productive businesses.

Payments 52

Payments SaaS Payments Payment Solutions Trends 52

Chart Mogul

OCTOBER 9, 2020

Self-serve Revenue & User Experience. This self-serve model then pushes companies to provide better user experiences: from seamless product onboarding and exhaustive documentation to better communication across customer touchpoints. All chart data is purely representative.

Scale 83

Scale Churn Metrics Retention 83

User Pilot

JULY 26, 2022

The majority of revenue in a subscription-based business model is derived from repeat customers, not from new ones. Retention KPI #2 Monthly recurring revenue. MRR refers to the revenue your product generates in a month, typically through subscriptions. Monthly Recurring Revenue. DAU to MAU Ratio.

Retention 98

Retention Metrics Customer Lifetime Value Churn 98