Tom Tunguz

APRIL 25, 2024

Microsoft’s Azure is winning share directly from Amazon. ” Much of the AI spend is at the enterprise, where a 50% reduction in customer support cost or a 75% increase in engineering capacity filters billions to the bottom line. " The rest of Azure is still growing in a nice clip of 24% annually.

Azure 213

Azure AI Search Marketing ChatGPT 213

How To Buy Saas

MAY 26, 2025

they know nothing beyond 2021 data in their training). For instance, a customer support bot using RAG can pull answers from your latest help center articles, so it always gives customers accurate info specific to your product. The benefit is a significant boost in customer self-service.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

Chart Mogul

DECEMBER 22, 2021

What’s new in ChartMogul in 2021? Building the leading subscriptions analytics platform means listening to our customers, and implementing changes to the product that bring them the most value. We will support exports to Amazon S3, Microsoft Azure Blob, and Google cloud storage. It has kind of evolved into a tradition. .

Software Review 52

Software Review Systems Review Payment Features PayPal 52

All that Saas

SEPTEMBER 5, 2021

Showell Review (2021) – Sales Enablement Software. Customer support. You can even connect the APP with Microsoft Azure AD or other identity provider services. Microsoft Azure – Cloud App Management. The purpose of Microsoft Azure is to turn ideas into long-term solutions. Customer Support.

Software Review 52

Software Review Systems Review Pricing Sales Enablement 52

All that Saas

JULY 8, 2021

That is why you need to step up your email marketing game in 2021. What are the Best Email Marketing Services in 2021? The software integrates well with over 65 tools like Microsoft Azure, Google Compute Engine, Google App Engine, and many others to deliver a seamless user experience. Twilio SendGrid.

Software Review 52

Software Review Marketing Software Scale 52

How To Buy Saas

JUNE 26, 2025

It’s essentially a one-stop platform for creating various types of knowledge bases, aimed at both reducing customer support tickets and improving internal knowledge sharing. Integrations and Extensibility No software is an island, especially in customer support and knowledge management.

Technical Review 52

Technical Review Software Review Systems Review Management 52

OPEXEngine

FEBRUARY 15, 2022

Just as SaaS companies are aware that hosting, professional services, customer support, and third-party licenses, sit squarely in COGs—so too are there continuing questions about whether customer success, sales commissions, and R&D expenses should sit in COGs or should be in OPEX. Customer Support.

Benchmarks 52

Benchmarks Artificial Intelligence Systems Review Cloud 52