OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. Almost all revenue is from new contracts.

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SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Series C ($5.35

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SaaS Payments Scale Payment Methods Payments 239

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Changelog posts from 2015-2020 are available on the archived post located at the bottom of the changelog posts displayed.

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Payment Methods Customer Support Merchant Services Payments 78

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Join us for SaaStr Annual 2020. FULL TRANSCRIPT BELOW.

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Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? This guide serves as a comprehensive overview of the options available for SaaS businesses.

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Payment Solutions Merchant Services Payment Features SaaS Payments 52

Baremetrics

MAY 12, 2021

This article is a step-by-step guide on how to integrate Google Sheets with Baremetrics. Baremetrics is the leading number one subscription analytics software for business metrics as it can integrate easily with popular payment platforms such as Stripe , Recurly , and Braintree with its simple API function.

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Payments SaaS Payments Forecasting Payment Solutions 59

User Pilot

DECEMBER 2, 2019

More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. With 2020 fast approaching, now’s the perfect time to make sure you’re using the right tools for the job. We’re going to look at the five best customer success tools for 2020.

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FastSpring

MARCH 15, 2024

Podcast Full Interview : Audio Listen online or find it on more podcast services. If you look at last year, I think it was 38 titles a day [that were being released] just on [the Steam] platform, so it’s easy to get lost. That is a platform that is endemic to gaming. Let us worry about global payments and taxes.

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Payment Methods Marketplace as a Service Payment Solutions Payments 194

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

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ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. In this post, we'll lay out a SaaS growth blueprint. In this post, we'll lay out a SaaS growth blueprint. SaaS growth is looking strong.

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SaaS Payments Trends Merchant Services Payments 66

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Determine your business goals.

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OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. Focus on a multi-year horizon.

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SaaS Payments Payment Services Payment Solutions SaaS 52

ProfitWell

JULY 8, 2020

In some states, SaaS companies are required to collect and pay sales tax for their products. In this post, we'll go over what those rules are for the 21 states that have sales tax laws on the books that pertain to SaaS businesses and products. How is a SaaS product/company defined in the US?

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SaaS Payments Payment Services Payment Methods SaaS 52

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years.

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Payment Services Benchmarks SaaS Payments Merchant Services 80

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. For example, you need to calculate the growth rates for monthly recurring revenue (MRR), active customers, average revenue per user (ARPU), and more. What are the most important growth rates in SaaS? What is a Growth Rate?

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SaaS Payments Payment Features SaaS Payments 81

ProfitWell

MARCH 24, 2020

Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. A subscription company is a business that sells their products on a scheduled time basis. The products that subscription businesses sell are usually consumables or licensed products that can only be used for a finite amount of time.

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Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. How to calculate this metric and what’s the average SaaS churn rate?

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SaaS Payments Payment Methods Churn Payment Services 105

OpenView Labs

APRIL 22, 2020

New business pipeline has fallen off a cliff and will likely remain depressed through 2020. Churn rates are starting to tick up, and not only for businesses with a customer concentration in hospitality or travel. And major layoffs have been announced, even among SaaS companies recently touted as possible 2020 IPO candidates.

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Payments Pricing Payment Methods SaaS Payments 54

Kellblog

JANUARY 30, 2021

2020 was the kind of year that would make anyone in the predictions business more than a little gun shy. I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range.

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Technical Review Payment Services Payments AI Search 143

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode.

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Payment Solutions Pricing Payments Payment Services 149

Baremetrics

MAY 20, 2021

No one could have predicted a global pandemic in 2020—much less the resulting damage done to businesses of all sizes across industries. Estimating your cash inflows and outflows for a given period of time using historical data and other metrics lets you know where your large or small business is heading financially.

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Forecasting SaaS Payments Payment Methods Payments 98

ProfitWell

JANUARY 6, 2020

We also have 10 must-have features for subscription billing platforms in 2020. Plus, how to price for SaaS success in the new year. 2020: the year of subscription growth and iteration. And Gold’s article highlights four predictions for this booming business model. Subscription services will grow in any economy.

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The Problem In January of 2020, we realized that one of the major problems holding back our company was a customer churn rate of 19%. The graph below, taken from our Baremetrics account, shows our customer churn throughout January 2020.

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Churn SaaS Payments Payment Methods Payment Solutions 71

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. We’re taking a look at X popular subscription-based companies and types in 2020. We’re taking a look at X popular subscription-based companies and types in 2020. So why the subscription business model?

Subscription 40

Subscription Payment Features Payment Methods Payments 40

OpenView Labs

MARCH 16, 2021

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. And it creates less revenue predictability, which can generate pushback from procurement and legal.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

Chart Mogul

JULY 19, 2021

If you accept payments in different currencies, you should understand how currency fluctuations impact your Monthly Recurring Revenue in any given month. Global businesses need localized strategies. As your business evolves, targeting specific regions with your services could be a powerful lever in your next stage of growth.

Payment Features 59

Payment Features SaaS Payments Payments Payment Services 59

OpenView Labs

JANUARY 13, 2022

Pricing Transformations in 2020. 45% of SaaS companies said they had some form of usage-based pricing, up from 34% in 2020. Fully embracing usage-based pricing rather than traditional seat-based subscriptions is analogous to making the transition from on-prem to SaaS in the first place. In 2020 inflation was only 1.23%.

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Pricing Payment Services SaaS Payments Payment Solutions 82

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. These businesses usually consist of 2 to 3 people, and companies are taking bets on their products that aren’t even fully realized yet. The platform is free, private, and has no middlemen.

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Technical Review Payment Methods Acquisition Development Team Review 144

ProfitWell

MAY 21, 2020

We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. Table of Contents: Overall SaaS and subscription index. Table of Contents: Overall SaaS and subscription index. Impact of COVID-19 on SaaS and subscription companies. Metrics you need to stay on top of.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

Chart Mogul

JULY 19, 2021

If you accept payments in different currencies, you should understand how currency fluctuations impact your Monthly Recurring Revenue in any given month. Global businesses need localized strategies. As your business evolves, targeting specific regions with your services could be a powerful lever in your next stage of growth.

Payment Features 52

Payment Features SaaS Payments Payments Payment Services 52

Chart Mogul

AUGUST 31, 2021

SignEasy helps businesses in over 150 countries eliminate paperwork by facilitating simple, secure, and legal e-signatures. We’ve been witnessing a shift towards digitization for several years now but the acceleration increased dramatically in 2020. To increase revenue we really need to understand what is working well for us.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Payment Services 52

Chart Mogul

AUGUST 31, 2021

SignEasy helps businesses in over 150 countries eliminate paperwork by facilitating simple, secure, and legal e-signatures. We’ve been witnessing a shift towards digitization for several years now but the acceleration increased dramatically in 2020. To increase revenue we really need to understand what is working well for us.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Payment Services 52

Valuize Consulting

AUGUST 17, 2020

Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can you afford to keep applying them next quarter or next year? Achieving the latter, true version of adoption will enable you to reduce churn. These outcomes serve as adoption milestones.

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SaaS Payments Churn Payment Services Payments 40

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

BrightBack

JUNE 30, 2020

Today Brightback is launching Experience Manager in beta, a way subscription managers can easily implement retention tactics we’ve rigorously tested with direct-to-consumer and SaaS businesses over the past 18 months. 2020 is a watershed moment for customer retention. How we took an iterative approach to success.

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Payments Management Payment Methods SaaS Payments 52

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

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SaaS Payments Payment Services Technical Review Payment Methods 59

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Join us at SaaStr Annual 2020.

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