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How to Win Big by Serving High-Growth Startups with Zendesk’s Head of Startups

SaaStr

Some things to think about as you craft your offer are: Does it align with your sales motion? You don’t want conflict with the sales team. How do you leverage that offer to develop relationships with partners? Those travel so fast from venture teams straight to founders, boards, and other VC funds.

Startup 182
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Pricing Transformations in 2020

OpenView Labs

This year we thought we would do something a bit different and frame this as a conversation between two pricing leaders, Kyle Poyar, VP, Market Strategy here at OpenView, and Steven Forth, Partner at Ibbaka, a strategic capability development platform that enables sustainable growth. The value proposition can change over the customer journey.

Pricing 54
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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Women in sales often have a polarizing experience. Never believe that doubting yourself is a bad thing. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. What is one a-ha moment you’ve had in your sales career? Anything less is failure.

Scale 130
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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. Want to see more content like this?

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3 Customer Retention Strategies for the Pandemic’s Next Wave

ChurnZero

The second quarter of 2020 was chaotic. Customer Success teams are in a unique position to listen to their customers’ challenges. You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. I’m sure you have too. Update Customer Knowledge Bases.

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Using Product Led Growth as an Indicator for Investment w/OpenView Venture Partner, Ashley Smith (Video + Transcript)

SaaStr

Join us at SaaStr Europa 2020. At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. I have a team of people who work on numbers. They have a customer success team.

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SaaS vs PaaS vs IaaS: How the 3 cloud service models differ | ProfitWell

ProfitWell

Cloud service models in 2020. SaaS ensures that consumers are always up to date with the latest version, while also ensuring that developers have a continuing source of revenue with which to maintain their product. With PaaS, developers can create everything from simple apps to complex cloud-based business software.

Cloud 59