Navint

SEPTEMBER 27, 2018

Tien Tzuo was the featured speaker for the Executive’s Club of Chicago inaugural program of its 2018-2019 Signature Series earlier this month. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. The customer will guide your subscription business — put them in the center.

Subscription 40

Subscription Payment Features Marketplace as a Service Scale 40

ChurnZero

FEBRUARY 1, 2019

To help, we’ve curated this watchlist of Customer Success leaders who we believe you’ll gain some inspiration from and see them do great things in 2019. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization. So, without further ado… .

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

FastSpring

DECEMBER 18, 2018

We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. The future looks bright in 2019. It is always exciting to see the hard work of the team recognized in the industry. I’m excited for the year ahead. I wish everyone a happy, joyous, and safe holiday season.

Marketplace as a Service 63

Marketplace as a Service Sales Hiring Scale Leadership 63

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. And I just started a consulting business, it was a service business. Ryan Austin 10:33 Yeah, I mean, we really didn’t have a full end to end software business until 2019. And where are you now?

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

Intercom, Inc.

FEBRUARY 6, 2020

Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay. In 2019 research firm IDC found them to deliver 869% ROI (??) along with time savings and higher productivity.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Neil Patel

APRIL 22, 2021

billion in 2019. Advanced ad targeting capabilities means access to high-converting consumers who are more interested in the products or services you offer. Fifty-four percent of agencies purchased more than 41 percent of their video inventory through programmatic advertising, compared to only 50 percent in 2019. Increase Reach.

Scale 117

Scale Artificial Intelligence AI Search Advertising 117

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. This podcast is an excerpt from Agnes’s session at SaaStr Europa 2019. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences.

SMB 179

SMB Scale Startup Marketplace as a Service 179

Unbounce

SEPTEMBER 16, 2021

In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 As the name implies, purchase intent is when a consumer shows signs of being ready to buy a product or service. Throughout this guide, we’ve been talking as if you’re selling a product or service.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam Jacobs: Is it a subscription service? Brandon worked his way up from the very bottom to the very top.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Stax

DECEMBER 27, 2023

In this blog, we’re going to explain how merchant accounts work in both eCommerce and offline settings and what businesses need to consider when selecting a merchant services provider. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services. Chargeback fees.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Or, you might want to partner with agencies that have existing clients and want to make your product part of their service offering.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

The Marketing & Growth Hacking Publication

FEBRUARY 13, 2019

Some customers report that it has been slow to integrate with some marketplaces. Rather than charging a subscription fee, Refund Geeks takes a 25% cut of every refund they get you. Refund Geeks is web-based, offering reporting services and other extra features. After all, it’s already included in your Shopify subscription.

Software Review 40

Software Review Merchant Services Software Scale 40

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Outseta

FEBRUARY 2, 2019

Board Seat: No Investment Docs: [link] Application Deadline: March 1, 2019 Apply Here: [link] Indie VC is the OG on this block and describes itself as “growth revenue for post-revenue companies.” The fund focuses exclusively on subscription software companies and is willing to invest in pre-revenue companies.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. Rise of subscription-based business models.

Payment Features 189

Payment Features Payment Services Payment Solutions Outsourcing Services 189

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

JANUARY 23, 2020

Just look at subscription analytics startup ChartMogul whose brand and product are now a household name in the SaaS community. Barely over five years old, the company has analyzed over 200 million subscriptions and over a billion customer transactions. But, still, it’s not impossible. Today they boast more than 20 integrations.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. — Tyler Tringas (@tylertringas) May 20, 2019. But what is product innovation in the first place? Specialize.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105