SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 192

Payments SaaS Payments Banking Underperforming Technical Team 192

Baremetrics

MARCH 31, 2020

Picture this: Over the past six months, your churn rate has gone from a respectable 4%, to now, over 10%. At this point, you could go into panic mode and make random, drastic changes to your business to stop the bleeding. Or, you can pause, take a step back and analyze what went wrong by doing some churn analysis.

Churn 122

Churn SaaS Payments Payment Services Pricing 122

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 105

Payments Pricing Compensation Scale 105

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Post topics include marketing, branding, analytics, various ecommerce platforms, and conversion optimization tips. How to reduce customer churn. Happy Converting!

Payment Methods 98

Payment Methods Scale Payments Payment Services 98

Casey Accidental

JUNE 9, 2020

At the end of 2019, I presented Eventbrite’s product plans to the board for 2020. Retention is not only the primary measure of product value and product/market fit for most businesses; it is also the biggest driver of monetization and acquisition as well. One of our board members asked: “I understand these goals for the year.

Retention 145

Retention Benchmarks Payments Payment Methods 145

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

FastSpring

JUNE 28, 2019

Keep reading to learn why your SaaS company should keep a close eye on your churn rate and see why focusing on customer retention is a viable strategy for long-term success. What is customer churn? Customer churn happens when customers discontinue their relationship with your company. How to calculate churn rate.

Churn 100

Churn Payment Services SaaS Payments Payment Features 100

Chart Mogul

AUGUST 2, 2019

Thanks to ChartMogul, Contacts+ is using their data to understand the behavior of their customers, cut churn in half, and boost retention. Travis Todd is a co-founder at FullContact, but in his current role, he is fully dedicated to Contacts+ as the team’s Head of Revenue. What is Contacts+. Travis Todd.

Churn 12

Churn Payments Payment Solutions Payment Methods 12

Baremetrics

AUGUST 28, 2021

As a business owner, you measure your incoming profits and revenue with several metrics. Some of the common metrics for this include net income, gross revenue, and net revenue. But what are the differences among these measurements, and which is the best measurement to tell you the financial health of your business?

Payments 90

Payments Revenue Payment Services SaaS Payments 90

Baremetrics

NOVEMBER 10, 2019

However, even with its’ new embedding capabilities, it doesn’t come close to Google Sheets in team collaboration. As their name suggests, Forecasting Models are used to forecast out a specific area of your business, such as revenue or payroll. For most businesses, this means at least their revenue and hiring plans.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Baremetrics

APRIL 20, 2020

If you’ve ever been curious about how to do cohort analysis (not just a definition of what it is) and how to use it to improve your business—without all the jargon—this one’s for you. Specifically, we’re going to go through how to use cohort analysis to reduce churn and retain more customers. Let’s jump right into it!

Churn 96

Churn Retention SaaS Payments Payment Solutions 96

ChurnZero

JANUARY 4, 2019

Firstly- Happy New Year Churn Fighters! Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Chart Mogul

AUGUST 2, 2019

Thanks to ChartMogul, Contacts+ is using their data to understand the behavior of their customers, cut churn in half, and boost retention. Travis Todd is a co-founder at FullContact, but in his current role, he is fully dedicated to Contacts+ as the team’s Head of Revenue. What is Contacts+. Travis Todd.

Churn 52

Churn Payment Solutions Payments Payment Methods 52

Baremetrics

DECEMBER 18, 2019

How do we reduce churn? survey User Churn and Revenue Churn Quick Ratio. On a more tangible level, both User Churn and Revenue Churn serve as staples to measure retention as they directly measure the number of customers who cancel within a given time period as well as the revenue associated with each lost customer.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 211

Sales Hiring Scale Payments Sales Recruiting 211

Subscription Flow

NOVEMBER 20, 2023

Customers can pay for goods and services according to their consumption ( pay-as-you-go ), scale their service usage up or down in accordance with business needs, and have their subscriptions automatically renewed thanks to subscription billing and revenue management. What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Scroll to the right in the table below and filter for integrations to find what works for you. Drive Revenue. Terminus - Account-Based Marketing Platform for Quality Growth. Account Based Selling. Grow Your Pipeline.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Baremetrics

FEBRUARY 8, 2021

We’ve revamped our Baremetrics integration with Shopify! Even before Shopify released the Shopify Partners API, Baremetrics has been taking care of metrics for Shopify business owners. Baremetrics is a SaaS metrics monitoring tool that pulls information about your business into an easy-to-read actionable dashboard.

Payments 59

Payments SaaS Payments Payment Methods Payment Solutions 59

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

yoursales

JANUARY 29, 2021

Salesforce.com – The Customer Success Platform To Grow Your Business. Salesflare – Simple yet powerful CRM for small businesses selling B2B. Mimiran – More Leads and More Deals for SMB Services Business. Membrain - Complete Platform for Complex B2B Sales. 360 Business Tool - CRM with Much More.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. During 2019 we also didn't see a significant amount of tools pull the plug.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

FastSpring

OCTOBER 31, 2019

Under GDPR, customers have a right to be notified when their data is compromised, and businesses must receive explicit consent from customers to process their information. 2019 has been the year of the Second Payment Services Directive (PSD2) in global regulations. Undead Uncollected Taxes | VAT/TAX Complexities.

Payment Methods 89

Payment Methods Payment Services Payments Payment Solutions 89

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

yoursales

DECEMBER 23, 2019

SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS. Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

Baremetrics

JUNE 27, 2021

Using the wrong metrics, using them in the wrong way, or overlooking the crucial ones can be a disaster for your business. There are so many business metrics platforms out there that it becomes hard to choose the one you actually need. By the end of the article, you will have a clear overview of both these platforms.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

CustomerSuccessBox

APRIL 10, 2020

It’s becoming more and more evident that acquiring new customers won’t be as easy as 2019. This is where the superhero called recurring revenue comes in and saves the day. your internal chat platform and f. So, a CSM never has to leave the platform to perform daily tasks. How do you judge if an account is about to churn?

Customer Success 52

Customer Success Churn Payments Payment Solutions 52

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The second issue is the timing of some of the major expenses.

Sales Recruiting 106

Sales Recruiting Sales Hiring SaaS Payments Scale 106

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We published Kristen LaFrance’s guest post on 5 non-obvious reasons why your customers are churning and a case study on how the Instapage team uses ChartMogul to go after bigger customers. Putting the whole of 2019 in perspective.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We published Kristen LaFrance’s guest post on 5 non-obvious reasons why your customers are churning and a case study on how the Instapage team uses ChartMogul to go after bigger customers. Putting the whole of 2019 in perspective.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

ChurnZero

JANUARY 4, 2019

Firstly- Happy New Year Churn Fighters! Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Chart Mogul

MARCH 9, 2020

The volume of transactions was low enough that they could get by using database queries to calculate their MRR, churn, and even to perform some cohort analysis. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Sales Hacker

MAY 9, 2019

It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan. How you set targets depends on your specific business model. Since many SaaS businesses have similar financial models, I’ll use that as an example. Bookings vs.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

ChurnZero

APRIL 27, 2021

A: Grotech is an early-stage investor so many of our companies have only modest revenue at the time we invest, and they are typically still working to tease apart their go-to-market motion. At some point, they unexpectedly experience meaningful churn which serves as a wake-up call. I’ve yet to see any of this work. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Chargify

MAY 8, 2019

Which one should you use in 2019? Launching their “forever free” plan helped MailChimp grow their profit (yes, profit – not revenue) 650% in one year by lowering their customer acquisition costs,” says Chris Von Willpert from Sumo. The main advantage of this model is that the revenue is very predictable. Pay-per-seat.

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69