Tom Tunguz
JANUARY 21, 2017
2016 was the year of machine learning. In this rare case, I think hype is masking quite a bit of true technical innovation. During last quarter of 2016, machine learning research has made huge strides. These innovations aren’t limited to the lab. Solomo (social local mobile).
Tom Tunguz
NOVEMBER 6, 2016
Meaningful innovation will be required to shift customers once more. Artificial intelligence is to be a big trend in the SaaS world, a theme that matured in 2016 but will very much continue through 2017. 17% of SaaS companies who have raised so far in 2016 employ machine learning.
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Intercom, Inc.
AUGUST 25, 2022
Mark is an award-winning journalist and digital media innovator with a career in broadcast news that spawns over 20 years – from his very first report on a prison riot in Dublin, to his award-winning reporting from war-torn Afghanistan. . And then, when 2016 happened, I realized, “Holy s**t! This is being turned into a weapon.”
SaaStock
MARCH 20, 2019
As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Driven by machine learning, Recorded Future’s platform gathers and analyzes information from a large number of sources to help teams make the best decisions. Founded: 2016.
Tom Tunguz
MARCH 5, 2017
With global IT spending flat to down in 2015 and 2016 , software businesses are fighting for share of wallet. Machine learning. Novel language, challenger sales, innovative product is a powerful combination. Every software company competes with another — if not directly, then at least for budget.
Hitenism
JANUARY 16, 2017
If Mixpanel stayed on track, it would have had 100 sales reps by 2016. Instead, the company laid-off 18 people at the beginning of 2016—mostly from sales—and they’re not alone. In March 2016, it ultimately became clear that we were over-invested in some parts of the business and as a result let go of 10% of our employees.”.
ChurnZero
JANUARY 13, 2023
Second, the power of AI in customer experience will become more evident and accessible—an innovation we at ChurnZero have jumped on with the introduction of Customer Success AI. As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers.
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