OpenView Labs

MAY 20, 2021

I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically. The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. .

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Intercom, Inc.

AUGUST 15, 2019

Author Jeff Gothelf sees this all the time in his work as a consultant for medium- and large-sized companies, and it inevitably leads to a culture clash where designers feel unvalued. As these companies scale, there seems to be a challenge for them in maintaining the pace and the agility they had when they were smaller.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

SaaStr

APRIL 16, 2023

And we ended the day with an incredible combo of the hottest app at that time (and one of the hottest ever), Slack, who likely was around $30m ARR or so … and hadn’t yet added a sales team! It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective?

Scale 342

Scale Sales Hiring PayPal Development Team Review 342

Outseta

JANUARY 20, 2020

My role at Buildium In late 2009 the economy had tanked and I had a newly minted MBA but no real job experience. In light of the sale of Buildium last month I figured now is as good of a time as any to reflect on the most important ones. This is a strategy that we’re replicating at Outseta, so far with James our lead designer.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Valuize Consulting

SEPTEMBER 30, 2021

When deployed correctly, Product Ownership is an invaluable role that provides tactical support to your development team, translates customer value, goals and pain points into product improvements, and leads effective and impactful development sprints. Q: What was your first job? How did you get started as a Product Owner?

Interviewing 52

Interviewing Customer Success Underperforming Technical Team Scale 52

SaaStr

MARCH 20, 2019

Really quickly, I am a software developer and I’d started multiple companies before Twilio. We needed to engage with our customers in clever and creative ways or integrate it with the software we’re building. Every time it happened I would say I’m, I’m a software developer.

Underperforming Technical Team 121

Underperforming Technical Team Development Software New CTO 121