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5 Interesting Learnings from UserTesting at $160,000,000 in ARR

SaaStr

While hardly the only vendor doing automated product insights, UserTesting has been doing it for quite a while (founded way back in 2007) and doing it well, with over 2,100 customers including many tech leaders. Stuck with per-seat pricing from 2007-2020, but added flex pricing in Q4′ 2020 — and quickly went to 20% of revenue.

Scale 233
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Veeva: The Biggest Vertical SaaS Success Story of All Time (Video + Transcript)

SaaStr

Jason : You came up with the crazy idea to start Veeva in 2007, just before the worst two years that we’ve experienced in the industry, ’08 and ’09. I was an intern at IBM mainframe software when I was 20 years old. If you take this ability to not follow the herd and the experience, you can spot trends.

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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

Alf Ruppert Yes, it started because I know the very first piece of software we did for Daylite was to connection for phone systems, so that you can push a button and then call out or if somebody’s calling in, you can see which customers calling in. And the problem was, I have no clue in software development.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

It’s hard to know whether that’s some sort of broad based trend or whether it’s very specific to the mechanics of that product. It was early 2007 the iPhone was announced. I don’t think that Yammer had that same software developer core that could get accelerated. Stewart : You’re right.

Scale 352