SaaStr
MAY 22, 2019
His thoughts on leadership in a nutshell? “A ” She also joined SaaStr’s podcast where she discussed growing Intercom from 350 to 600 people and here was her advice on two common scaling mistakes: “The first mistake is taking your eyes off the customer. His session focused on scaling an open culture.
Kellblog
JANUARY 3, 2022
When an idea succeeds, great — let’s scale it up. Hire a VP of Europe to lead this — someone experienced but who still enjoyed being close to the action; they’d be expensive but they could scale the operation as it grew. With experienced leadership. Therefore, everything we do is an experiment.
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SaaStr
JUNE 10, 2020
What are the leading indicators an individual is struggling to scale? What are the biggest challenges of scaling transparency? Harry Stebbings: But to our episode today, and I first had this guest on 20VC over three years ago, both he and the business have scaled phenomenally since then. Does David agree with this?
SaaStr
NOVEMBER 2, 2019
As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Yes, it does not scale, but the beauty is the product. How do you think about customers scaling out of that bracket and churn as a result?
BetterCloud
MAY 17, 2021
Daniel Waithe ’s career in Quality Assurance (QA) began in 2004, when he worked as a QA analyst for Citigroup. I’ve seen what the impact of having good leadership and management can have on me, but also what bad leadership can have on me emotionally, mentally, and my ability to build generational wealth for my family.
SaaStr
JULY 17, 2020
Just before 9/11 occurred, we’d hit a USP domestic travel record and it took three years until May 2004 to get back to the level. I mean, for a company that had pretty good scale. Cleveland Clinic has roughly the same scale there. And then there’s going to be others that take years. Keith Rabois: Yeah, good.
SaaStr
OCTOBER 31, 2019
I think that’s probably the fastest we’ve ever seen a company get to that scale. The next topic in our framework is retention, so, once you’ve acquired these customers and you start to scale the business, how should you think about the investment needed to retain those customers? We talked about growth.
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