Intercom, Inc.

FEBRUARY 15, 2018

With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? I know the workshops at Mule Design have taken off. Conversation is the original interface.

Underperforming Technical Team 198

Underperforming Technical Team Education Development Startup 198

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? They will fall asleep thinking about your company and wake up thinking about your company, and hopefully not in a bad way, in a good way. That’s true. Sunil Dhaliwal: What have I seen?

Sales Recruiting 192

Sales Recruiting Development Team Review Technical Review Sales Hiring 192

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Black Holes: these are ideas that take up a lot of company effort while offering poor ROI. Work on developing your brand. He’d been in SaaS since 2001 and had worked in every role from salesperson, leader, founder, and CEO.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

OPEXEngine

AUGUST 9, 2022

Record inflation, supply chain shocks, volatile energy prices, and rising interest rates have raised the risk of recession in most countries. In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

SaaStr

JANUARY 28, 2020

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. Aaron : No. Do you try and fix them?

Sales Hiring 223

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 223

Sales Hacker

MAY 13, 2025

The decline of seat-based pricing and rise of outcome-based models. 29:00 The shift from product-led to intelligence-led SaaS development. 31:00 Seat-based pricing is dying how to move to value-based contracts. 29:00 The shift from product-led to intelligence-led SaaS development. I became chairman in 2010.

AI Search 71

AI Search AI ChatGPT Software Review 71

Sales Hacker

JUNE 10, 2025

How to Work with VC Talent Teams ” → A tactical guide on how to engage with venture capital talent teams effectively (e.g., How to Work with VC Talent Teams ” → A tactical guide on how to engage with venture capital talent teams effectively (e.g., what to ask, how to prepare, what not to do).

Sales Recruiting 65

Sales Recruiting Sales Hiring AI Search Scale 65