Baremetrics

AUGUST 20, 2019

Clubhouse is the project management software just for software development teams. Intercom provides products for lead generation, customer engagement, and customer support, as well as an all-in-one bundle that combines the three together. Since then, over 2000 apps have been built for the Shopify App Store.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

How To Buy Saas

OCTOBER 10, 2024

Providing robust customer support, engaging with them, and understanding customer behavior is another essential step. It helps you with the perfect toolset to personalize your email marketing campaigns and create attractive and actionable newsletters for your clients and target customers.

Social Media 52

Social Media Marketing Business AI Search 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat.

Cloud 109

Cloud Scale AWS Artificial Intelligence 109

Outseta

OCTOBER 31, 2018

Live chat tools come with the promise of completely changing your approach to marketing, of revolutionizing the way you deliver customer support, and there’s even companies like Swayed that are building live chat tools with the goal of replacing sales reps altogether. LiveChat Software has 21,000 customers and was founded back in 2002.

Software Review 42

Software Review Technical Review Sales Hiring Venture Capital 42

User Pilot

MARCH 20, 2023

Creating interactive user guides has multiple advantages, such as quick time to value, increased product adoption , and reduced customer support and success costs. It’s important to use a tool for creating interactive user guides because it reduces reliance on developers and allows you to trigger guides contextually.

Software Review 52

Software Review Onboarding Underperforming Technical Team Scale 52

User Pilot

MARCH 21, 2023

You should consider building user guides because they shorten time-to-value, increase product adoption , and reduce customer support costs. Utilizing a tool for interactive user guides is vital to reduce reliance on developers and trigger guides contextually. 3000 – 5000 MAUs : Startup plan from $489/mo, Growth from $1449/mo.

Software Review 52

Software Review Technical Review Onboarding Scale 52

User Pilot

MARCH 15, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. Provide omnichannel support without skyrocketing your customer support goals.

Software Review 52

Software Review Onboarding Scale Technical Review 52