FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

User Pilot

APRIL 21, 2024

It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? build in-app experiences that increase product adoption and retention without coding).

SaaS Payments 83

SaaS Payments Payment Services Payment Methods Payment Solutions 83

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Sales or Sales Operations. What is a CRM?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

User Pilot

APRIL 29, 2024

You can segment your customers based on their feedback responses as well as in-app behavior. For example, a Fintech SaaS company that offers budgeting software may use demographic segmentation to target younger users, like millennials, with features focused on student loan management. Book the demo to find out more!

Payment Solutions 84

Payment Solutions SaaS Payments Payment Methods Payments 84

Neil Patel

SEPTEMBER 10, 2021

It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. The good news is there are many tools and software platforms available, so you are likely to find one that meets your needs. For a truly all-in-one platform, Systeme stands out as both robust and affordable. Saleswhale.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

ChurnZero

MARCH 31, 2020

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. Kris Morrison, VP of Customer Success at Interact Software. Remember to reevaluate and update product automations that have customer touchpoints (like in-app notifications and email) to ensure they don’t come across as insensitive during times of crises.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. Any good automation software will enable integration among the various functions of your business.

Payment Solutions 40

Payment Solutions Payments Software Payment Services 40

Baremetrics

SEPTEMBER 5, 2021

Before the advent of lead qualification, sales teams would spend days and months trying to convert leads generated during marketing campaigns. What do the marketing, sales, and product teams define as a qualified lead? Company Y may decide that an SQL is a lead that has had five webinar attendance. What is a MQL? What is a PQL?

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

Totango

AUGUST 23, 2022

For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints. Touchpoints also include occasions when clients interact with your software app in a SaaS context. During the sales process, including sales appointment scheduling, meetings and payment processes.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Totango

JANUARY 2, 2024

To transform your organization to reach this next level, enterprises often need a change agent who can help both functional teams and customers shift their behaviors to drive better results in the post-sales journey. She also discussed the importance of CS having a good relationship with the Sales Operations team.

Payment Services 99

Payment Services Merchant Services Customer Success Business 99

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Trials can be tricky.

SaaS Payments 79

SaaS Payments Payment Methods Strategy Payment Solutions 79

Neil Patel

JANUARY 18, 2022

Everything else is drag-and-drop with dozens of integrations to make capturing leads and sales as straightforward as possible. Swipe Page’s landing page templates give your site visitors an app-like experience. You won’t need to worry about elements squishing together or losing sales because your mobile site sucks.

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

Neil Patel

JANUARY 14, 2020

This is a problem businesses have as they need traffic in order to generate sales. For example, Grant Cardone sells sales training. You don’t have to finish creating it, you can do that as you generate sales. The presentation should look something like this: Neil Patel's Webinar Slides from Neil Patel.

Payment Methods 145

Payment Methods Payments Business Payment Services 145

Baremetrics

OCTOBER 10, 2021

Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. Baremetrics makes it easy to collect and visualize all of your sales data. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

ChurnZero

JANUARY 24, 2022

With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy. Once the sale is made, the company maintains its ties with the customer to ensure their enduring satisfaction with the product. In the software industry, companies commonly compete on the features they offer.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Baremetrics

JANUARY 24, 2021

Our smallest self-serve plan was basically a revolving door, and users couldn’t upgrade or downgrade their plan without calling a sales person. Revenue churn vs. customer churn Up until January 2020, almost all of our growth over the past 5 years had been generated through a pretty traditional sales-led growth strategy.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Totango

JUNE 3, 2022

Sales to Customer Success Handoff Email Template. As [Sales Rep Name] mentioned, I’ll be your main point of contact, and it’s my job to make sure you have everything you need to achieve your goals with our products. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar.

Customer Success 108

Customer Success Payments SaaS Payments Payment Methods 108

Neil Patel

JANUARY 21, 2021

Bootstrapped companies must focus relentlessly on sales, cash flow, and profit because they don’t have the luxury of VC investments to fall back on. If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. Apple isn’t. HostGator costs only $3.84

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Totango

AUGUST 21, 2020

In our latest installment in the CXO Series , we sat down with Keith Strodtman, COO, Customer First and Shelby Czarnota, Vice President, Customer Success Business Solutions at SAP as we discussed SAP’s Transformation and Innovation in Customer Success and why they deployed Totango as their One Customer Success Platform.

Innovation 115

Innovation Customer Success SaaS Payments Payment Services 115

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Neil Patel

APRIL 7, 2020

This has led Eric to gain more social media fans and it’s given him an opportunity to do a webinar about his product/services to a new audience of 50,000 people. It makes sense because the way these big ad networks make money is through an auction system. Opportunity #3: Conversions are down, but there’s a solution.

Payment Methods 145

Payment Methods Payment Solutions Marketing Payment Services 145

Intercom, Inc.

JUNE 5, 2019

Today, we’re announcing our reimagined Intercom Inbox , which you can customize with apps to work exactly the way you want to. As a support or sales rep, you’re expected to respond to customers fast , resolving issues or converting leads as quickly as possible without losing that personal touch. Now that’s an inbox built for you.

Payment Solutions 29

Payment Solutions Payment Methods Subscription Payment Features 29

Neil Patel

FEBRUARY 19, 2021

Since Squarespace is a hosted solution, you don’t have to get into any extra steps to find a server or install software. Webinars and help guides: As with most website builders, Squarespace does have a bit of a learning curve as far as the backend is concerned. Bottom line? And you get plenty of integrated analytics to boot.

Payment Methods 121

Payment Methods Technical Review Software Review Payment Solutions 121

ChurnZero

JUNE 19, 2020

To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. During the webinar, we discussed: How customer retention impacts the valuation of your company. If you missed the webinar, you can watch it on demand.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

User Pilot

MARCH 31, 2023

Opt-out free trials require payment information upfront, which can be a turn-off for some customers. Use checklists to prompt users to complete key actions and offer in-app guidance to help them achieve success. Opt-out Free trial In the opt-out trial model, users are required to share their payment information upfront.

Strategy 82

Strategy SaaS Payments Payment Solutions Payment Methods 82

Neil Patel

DECEMBER 16, 2020

My top recommendations for webinar software to suit just about every business need are Demio , Livestorm , or EasyWebinar. By hosting webinars, of course! Just about every business is hosting webinars these days. However, hosting webinars, whether live or recorded, can be a lot of work with a few challenges along the way.

Payment Solutions 130

Payment Solutions Software Review Software Technical Review 130

OPEXEngine

MARCH 15, 2022

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. If your solution is built to make the world a better place, it naturally extends beyond borders. Solution Demand. Payment Processing and Currency Management. Why not share it?

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

ChurnZero

JANUARY 24, 2022

With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy. Once the sale is made, the company maintains its ties with the customer to ensure their enduring satisfaction with the product. In the software industry, companies commonly compete on the features they offer.

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy. Once the sale is made, the company maintains its ties with the customer to ensure their enduring satisfaction with the product. In the software industry, companies commonly compete on the features they offer.

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

How To Buy Saas

FEBRUARY 17, 2021

It will not only teach you through webinars and blogs but also guide you in real-time about the outline creation and other steps of the online course and membership website building. It is the one and the only platform that allows group sales and enables you to promote your products to agencies and companies. 1 Why Use Thinkific?

Payment Methods 64

Payment Methods Technical Review Systems Review Payment Services 64

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Webinar: 7 Ways to Use Video to Increase Conversion Rates – FastSpring. The way customers purchase digital products and software is changing.

Payment Methods 68

Payment Methods Scale Payments Payment Services 68

User Pilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Payment Solutions 95

Payment Solutions Data Analysis Software Review SaaS Payments 95

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. What is inside sales?

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

Sales Hacker

JULY 11, 2018

We’ve also included pricing in our rundown to make sure you find a solution that works within your own budget. Some of these solutions use publicly-available data, while others have humans individually vet each name on the list before sending it through. We’ve gathered a list of the best lead generation tools on the market today.

Payment Methods 63

Payment Methods Payment Solutions Social Media Payments 63

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. And that, of course, can lead to, you know, MQLs, opportunities for sales, etc. Sign up for a free trial or schedule a demo today.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144