SaaStr

SEPTEMBER 30, 2019

By Rob Nathan, EVP, Integrated Solutions at CardConnect. Payments can be facilitated on a mobile device in a variety of ways. Tablets or phones can be transformed into a formidable payment platform by swiping or inserting cards with hardware plugged into the mobile device. Protect payment information.

Mobile Payments 135

Mobile Payments SaaS Payments Payment Solutions Payments 135

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). How do you add payment processing capabilities to your software?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 119

Payment Services Merchant Services Payment Methods SaaS Payments 119

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams. Proactive engagement.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

APRIL 1, 2023

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Companies were forced to transition from pen and paper to digital solutions quickly.

Scale 188

Scale SMB Merchant Services Payment Methods 188

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

User Pilot

APRIL 3, 2024

Product-led innovation focuses on developing a personalized product that naturally attracts and retains customers. PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. A diagram showing how product-led growth works for product-led innovation.

Innovation 98

Innovation Payments Strategy Payment Solutions 98

Stax

NOVEMBER 20, 2023

Small businesses can thrive on SBS with these 8 tips: (1) Lay the groundwork with past data, (2) enhance digital presence, (3) improve the in-store experience, (4) run marketing campaigns, (5) promote special offers, (6) engage the community, (7) collect feedback, and (8) develop post-event strategies. Small Business Saturday , a.k.a.

Payment Methods 88

Payment Methods Merchant Services Stax Payment Services 88

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? Keep your best customers loyal to your store by rewarding them with discount coupons or referral bonuses. Why is NPS score important for eCommerce businesses?

Payment Methods 81

Payment Methods Scale Payment Services Sales 81

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. SimpleCirc’s creative strategy guarantees smooth financial flows, which is advantageous to both consumers and businesses.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

ProfitWell

APRIL 23, 2020

Customer retention is more important than ever during these uncertain times. Knowing what to focus on can be challenging when everything has been thrown into chaos—in both your personal and professional life. Immediate strategies to consider. This uncertainty can set off changes in customer needs and behaviors.

Payment Methods 110

Payment Methods Retention Payment Solutions Payments 110

FastSpring

MAY 13, 2021

Conversion doesn’t just happen, you need to optimize your website for it. An ecommerce business without conversion rate optimization is like a car without wheels — it won’t take you anywhere. Ecommerce Optimization Basics. Benefits of a Fast Website: · Better customer experience. Better website ranking.

Payment Methods 78

Payment Methods Payment Services SaaS Payments Payments 78

FastSpring

MAY 13, 2021

Conversion doesn’t just happen, you need to optimize your website for it. An ecommerce business without conversion rate optimization is like a car without wheels — it won’t take you anywhere. Ecommerce Optimization Basics. Benefits of a Fast Website: · Better customer experience. Better website ranking.

Payment Methods 78

Payment Methods Payment Services SaaS Payments Payments 78

Blulogix

MARCH 25, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Navigating Financial Process Complexity in B2B Subscriptions The financial backbone of B2B subscription models rests on efficiently managing complex processes spanning billing, payments, revenue recognition, and reporting.

Payment Services 94

Payment Services Payment Features Payments B2B 94

User Pilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? Attest website.

SaaS Payments 97

SaaS Payments Payment Services Payment Methods Payment Solutions 97

User Pilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

SaaS Payments 104

SaaS Payments Trends Payment Solutions Payment Methods 104

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 96

Payment Methods Payment Solutions Payment Services Payments 96

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Spotlighting the success of an ICP-focused strategy . Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store.

Payments 178

Payments Payment Methods Embedded Payments Scale 178

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. Following best practices to automate retention can optimize renewal rates.

Outsourced Development 93

Outsourced Development Payment Services Payment Solutions Retention 93

User Pilot

DECEMBER 7, 2023

Data-driven insights can help you create resilient product growth strategies. For instance, market research data can help you decide on effective product management strategies. Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel.

Payment Methods 102

Payment Methods SaaS Payments Data Payments 102

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

User Pilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. What is customer retention? Book a demo to get started!

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Subscription Flow

DECEMBER 14, 2023

Membership programmes, the foundation of innumerable prosperous Internet businesses, not only improve client retention but also open doors to higher sales and greater brand loyalty. Why Membership Programs Are So Important for eCommerce Businesses? To win customer loyalty, membership programs always work. Some of these plugins are: 1.

Payment Methods 52

Payment Methods Payments Payment Features Payment Solutions 52

FastSpring

FEBRUARY 19, 2019

Then pick up a few additional tips for converting online sales, because having the fastest page on the planet can only take you so far without a more comprehensive strategy. Basically, the quicker a page loads, the more likely a website user is to be happy. What is page speed? Put simply: faster is better. That’s right.

Payment Methods 64

Payment Methods Scale Payment Solutions Payment Services 64

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Drive customer success with contextual in-app guidance. Re-engage inactive cohorts with customer retention emails.

Churn 95

Churn SaaS Payments Payment Solutions Payments 95

Blulogix

OCTOBER 11, 2023

5 Advantages of Using the Right Automated Billing System for Subscription Businesses By BluLogix Team In the fast-paced world of subscription-based businesses, managing recurring revenue streams efficiently and effectively is essential for sustained growth and success. Subscription Billing 1.

Payment Features 52

Payment Features Payment Solutions Payment Services Subscription 52

User Pilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Since you need the right tools to follow a customer insights strategy.

Payment Methods 95

Payment Methods Payment Solutions SaaS Payments Payment Services 95

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. SaaS subscription vs transactional model: Are you ready for transactional model or “no strategy”? The more expensive plans, the wider payment options you should have. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers.

SaaS Payments 99

SaaS Payments Payment Services Payment Methods Payment Solutions 99

SaaStr

DECEMBER 5, 2022

Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. Lever #1: Tactical retention. Hooking in new customers is exciting, but customer retention is where your business will make money. better at retention.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It also explores 15 strategies that help UX designers build trust in potential users. Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app.

Payment Methods 97

Payment Methods SaaS Payments Strategy Payment Services 97

FastSpring

OCTOBER 27, 2021

We asked five SaaS and software companies what they did for existing customers around the holidays. In this piece, you’ll find successful strategies to reward customers, reduce churn, and increase their lifetime value. Gift subscriptions work well for MacKeeper, which makes cybersecurity software. Run a Holiday Giveaway. “We

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78