This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Its product provides software to spas and salons but it’s not new (the first salon software came out in the 80s), and neither is a lot of the vertical software getting hot today. 10-15 years ago, salon and spa software was essentially a calendar with bells and whistles. readily available that didn’t exist before.
Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. Whats on the horizon?
Let’s be honest: payments used to be a pain. If you’re a SaaS founder, product leader, or engineer, you’ve probably stared down the barrel of a tangled payment integration wondering, “Why does something so essential feel so unnecessarily complicated?” The truth is, the world of embedded payments has evolved—dramatically.
Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? This blog post is your ultimate guide to understanding the most used payments terms today. This blog post is your ultimate guide to understanding the most used payments terms today.
Discover the transformative world of invisible onboarding in integrated payments with our enlightening article! In today's competitive landscape, a seamless and intuitive onboarding process is crucial for standing out. Dive in to harness the full potential of your platform!
But when it comes to payments, API solutions are more than just tech—they’re a practical tool for improving speed, security, and efficiency. What Are API Solutions in Payments? In the context of business payments, API’s connect your platform directly to a provider like Usio. No switching between systems.
Billing system migration is the process of replacing your existing billing system with a new one. Billing system migration is painstaking without a proper plan in place. Our platform, SubscriptionFlow, is a billing system migration expert. It cannot handle complex payment scenarios.
I dream about clients telling me, ‘Hey, I did not receive my payment today. ” In Y Combinator’s 10-week program, Deel burned through 20% of their time selling a payments platform that nobody wanted. ” The Discovery : Companies didn’t just need payments—they needed payments plus compliance.
Software tailored to your industry? Unlike horizontal SaaS solutions that serve a broad range of businesses, vertical SaaS solutions are designed with deep knowledge of specific markets—making them more intuitive, efficient, and impactful. these software companies are able to develop deep expertise in those niches.
As software companies become a larger part of the payments world, you will have to determine how much of a role you want to play and how far up the payments revenue food chain you want to go.
Into the #1 most important app they use, and can never rip out. They improve onboarding, and integrations, and training, and sales comp plans, and more, and that all helps and is crucial. Not just super-slick bookings and scheduling for salons and spas, but also payments and payroll, and front office and back office automation.
For most businesses, the payment process is relatively straightforward. But in healthcare, payments are more complexlayered with government programs, private insurers, co-pays, and patient responsibility. Your software plays a critical role in streamlining that process.
You’re here because someone—maybe your CEO, maybe your investor, maybe your gut—told you that owning payments could be a game-changer for your platform. But here’s the part that gets glossed over: how you own payments matters. Should you become a full Payment Facilitator (PayFac)? First, What Is a Payment Facilitator (PayFac)?
I f you’re running a SaaS platform, marketplace, or digital-first business, you’ve probably already bumped into the complexities of payment processing. The onboarding headaches. You get the benefits of owning the payment experience. Why Payfac-as-a-Service Beats Traditional Payment Models 1. The compliance. It’s a lot.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. 📆 January 23rd, 2025 at 9:30 AM PST, 12:30 PM EST, 5:30 PM GMT
Ensuring secure, seamless payment processing is more essential – and complex – than ever today. At Payrix from Worldpay, we have an internal team of risk management experts dedicated to helping software companies, like yours, manage payment processing, fraud prevention, and compliance. Learn more about merchant onboarding here.
The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?
Embedded payments have become the financial backbone of modern SaaS, fintech, and marketplace platforms. In 2025, choosing the right embedded payment processor is about more than just rates and APIs — it’s about revenue share potential, support quality, payout flexibility, and long-term partnership. ISV onboarding is solid.
The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?
A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchantis the primary account holder for a payment processing system, overseeing and managing multiple subordinate accounts, often referred to as sub-merchants.
For many, daily activities are now often accompanied by apps we cant live without. As the attachment to these apps grows, theres an expectation that theyll consistently deliver convenience and flexibility. That expectation has driven software companies to build and grow their platforms rooted in customer centricity.
If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?
What is a payment facilitator? A payment facilitator (or PayFac) is a software platforms all-in-one payment processing solution. Instead of your customers needing to create their own merchant account to process payments, you as the PayFac developer handle all the payments setup and complexity for them.
As a software company committed to your customers, you want to do everything you can to set them up for success. 60% of merchants (your software customers) cited adverse effects on their companys reputation, staff workload, and expenses associated with tracking and resolving failed payments. What causes a false decline?
We’ll also outline how to choose the best paymentsolutions for your unique business needs. Credit card merchant services are the systems, tools, and agreements that allow businesses to accept payments via credit and debit cards.
In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.
White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands. What is white label merchant processing?
Real-time payments: Funds move instantly between financial institutions, even on weekends and holidays. FedNow Solution: Instantly disburse funds upon loan approval. Banks and Credit Unions: Modernize Your Offering Use FedNow to: Offer customers real-time P2P and B2B payments. What is FedNow? Improve cash flow visibility.
Becoming your own Payment Facilitator (PayFac) sounds greatuntil you realize its a regulatory nightmare , a financial black hole , and takes longer than your last DIY home improvement project (which, lets be honest, is still unfinished). Payrix is a solid PayFac-as-a-Service solution, but its not for the faint of heart. Eventually.
What are contactless payments? A contactless payment is a transaction that occurs without the physical contact of a credit card to a payment terminal, device, or other point-of-sale system. Contactless payments can also be made with smart phones and wearable devices.
Product demos can be used at various stages in the customer journey, such as on your website to engage potential customers, in email campaigns to nurture leads, during sales calls to provide a “try before you buy” experience, and for customer onboarding to help new users get up to speed quickly.
Small businesses in America and worldwide have to choose from a wide variety of accounting softwaresolutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting softwaresolutions is projected to be worth $4.3billion by 2023.
In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Userpilot allows you to collect customer feedback via in-app surveys and automatically track all user actions in your app.
Are you a Digital River customer in emergency need of a new payment and subscription provider ASAP? FastSpring has already helped many Digital River customers make the switch , and if youre looking for a new merchant of record to help your digital business with payments and subscriptions, were here to help you, too.
Ever wondered how AI is shaping the world of payments? His expertise provides a unique window into the cutting-edge developments shaping the future of payments. From identifying fraudsters to revolutionizing customer service, Mark explained how AI is already making waves in payments.
Automate key touchpoints based on customer journey milestones (onboarding, renewals, expansions, etc.). They lack the ability to create data-driven, automated task triggers based on real-time customer insights, like sudden drops in product usage, delayed onboarding progress, or low engagement scores. Product usage & analytics (e.g.,
The merchant underwriting process is a critical step that payment processors and financial institutions use to assess the risk associated with onboarding new businesses. Merchant account underwriting is the evaluation process payment processors use to assess whether a business meets the criteria for accepting credit card payments.
For companies leveraging subscription billing models, creating and managing effective channel partnerships requires a robust infrastructure that ensures seamless billing integration , accurate pricing, and effortless onboarding. Billing software with advanced integration capabilities plays a pivotal role in enabling this.
There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) 2: Payment structure SaaS is paid on a recurring basis. You subscribe to the service, rather than owning the software outright. 3: Make onboarding seamless. 4: Consider community.
Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.
Send a generic email campaign Trigger an in-app message or guide Wait for them to contact support You’re on the right track to understanding and reducing customer churn. Userpilot can help you understand user sentiment, identify friction points, and build in-app experiences that guide users to value.
Let’s say you ran a CRM business where you charged your customers $1000 a year over 12 monthly payments. Improve customer retention: Finally, proactive customer service, streamlined onboarding, a valuable customer loyalty program, and great products and services are surefire ways to keep your customer retention rates up.
AI systems can process vast datasets and spot trends or risks that humans might miss. Unlike simple scripts, intelligent automation systems learn and adapt. AWS explains that intelligent automation (IA) is the process of using artificial intelligence (AI) to make self-improving software automation.
Why is the Revenue Growth Management Solution Important? Personalized offers and discounts can then be extended to these customers to get them onboard. These are some ways how RGM impacts SaaS operations: Boosting Recurring Revenue SaaS businesses generate recurring revenue through recurring subscription payments.
We organize all of the trending information in your field so you don't have to. Join 80,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content