TechEmpower SaaS

JULY 31, 2023

A : Activation - What % have a "happy" initial experience? R : Retention - Do they come back & re-visit over time? The metrics, and how they relate, are captured in his slide: Note the relationship between retention/referral efforts and lifetime value. cto , infotech , innovation , product , project , saas

Metrics 390

Metrics Startup Scale New CTO 390

SaaStr

JANUARY 22, 2021

Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. A product-led growth strategy relies on the product itself as the primary vehicle for customer acquisition, conversion, retention, and expansion.

Scale 265

Scale New CTO CTO Acquisition 265

User Pilot

JULY 27, 2023

Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Come up with product and new feature ideas.

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. Connectivity and Integrations Experience through in-app notification center and third-party app integrations.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 She understands the importance of having a compelling user interface and having a dynamic PLG strategy in today’s uber-competitive SaaS space. Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). 8 – Mickey Alon.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Intercom, Inc.

JUNE 14, 2018

Laura Klein: Since the mid ’90s, I’ve done research, I’ve been an engineer, I’ve done user experience design, and now I do product management. Hopefully you can get them to the point where they say, “This is going to increase retention for this particular segment of users.”

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98