New CTO Payments Retention Scale 
SaaStr
JANUARY 18, 2022
Unless there is a huge earn-out or retention payment tied to performance, the pressure is partially off. I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. Not all of it. See previous point.
User Pilot
JULY 27, 2023
Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. Before the hiring process, take some time to decide on your current needs and hire as your company grows.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Point Nine Land
APRIL 9, 2021
So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. As a result, we could not collect as many data points as we do for our SaaS napkin. Market Characteristics ??
OpenView Labs
JULY 2, 2020
From Freemium to Product Qualified Leads and Product Led Growth. New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial? The State of SaaS Sales in a COVID-19 World. Don’t leave revenue on the table, drive growth by optimizing your pricing.
SaaStr
NOVEMBER 21, 2019
Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.
Intercom, Inc.
DECEMBER 21, 2021
More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.
Chargify
OCTOBER 4, 2017
Although we can make a compelling argument, it doesn’t always win over prospects. It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. We looked at several SaaS billing platforms, but none came anywhere close to the robust way Chargify handles metered components.
Expert insights. Personalized for you.
342 
Let's personalize your content