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FastSpring and DutchBasecamp Present: Optimize Local Pricing to Dramatically Increase SaaS Revenue

FastSpring

Some businesses outgrow their home countries after a seed or startup period that saw initial success domestically, while some businesses founded with niche markets or in smaller countries may need international sales as table stakes on day one. Learn more about what DutchBasecamp does here. Your choice.

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The 11 Best Dropshipping Tools

Neil Patel

Dropshipping is a popular method for building an e-commerce empire. This post covers the basics of dropshipping and the 11 best dropshipping tools to maximize this fulfillment method’s benefits while minimizing the drawbacks. Using the dropshipping model, your store markets a third-party’s (a wholesaler or manufacturer) products.

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How to Start a Franchise Business

Neil Patel

You need to perform market research, file for a license, create a marketing plan, and build your brand. Do you want an online or in-person business? There are franchise businesses in travel, restaurant, convenience stores, websites, health and wellness, business, and much more. Research Startup Costs.

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How to Make It Through the Pre-Revenue Startup Phase

Baremetrics

The pre-revenue startup phase has a host of stresses that hopefully disappear as the company begins to earn revenue. Depending on the amount invested, it is possible that all members of the team are working full time jobs to support themselves and then doing that again to push their startup onto the market.

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Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT

Intercom, Inc.

Our new research reveals the impact it’s had on these teams. Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. Healthcare startup accuRx is one of our customers that have seen their support volume go up by 10x.

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Do your company a favor

ProfitWell

This report is a quick but mighty read, jam-packed with data and trends to help you optimize your DTC marketing strategies. Here are the main takeaways: Customers expect highly-personalized experiences and contextualized customer journeys. I found a resource that may help: The Quick Guide to Inventory Management for Ecommerce.

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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Every call center ceo/manager should spend AT LEAST a full shift on the phone." Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly This job has given me a fear of talking on the phones.”