SmartKarrot

FEBRUARY 21, 2023

When required, set an example for your direct reports by working directly with clients and showing them what best-in-class looks like in terms of operational efficiency and client communication. knowledge of market research, consumer feedback, and user requirements. Use appropriate data and a data-driven strategy.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

BetterCloud

JUNE 16, 2022

SaaS environments are no exception, and the SaaSOps automation revolution is underway. In this blog post, we’ll dive into some highlights of our newest original research at BetterCloud. As a result, your SaaS environment becomes more secure, and sensitive data is proactively kept safe. A SaaS app access request is 9.3

Underperforming Technical Team 59

Underperforming Technical Team Operational efficiency. Innovation Retention 59

ChurnZero

JANUARY 13, 2023

2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. Company-wide operational efficiency initiatives will force CS leaders to take a hard look at their teams, tools, and customer journeys. Organizations tap into customer feedback for free market research.

Trends 98

Trends Customer Success Sales Hiring Scale 98