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FastSpring Support and Subscription Management Continue to Impress SocialBee

FastSpring

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities.

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How a Social Media Software Company Retains Customers by Building Relationships

Baremetrics

In a technology driven world, where it feels like consumers are always looking for the next best service or software to jump ship to, reducing churn can be challenging for a SaaS company like Emphatic. About Emphatic Emphatic is a social media automation software, similar to Hootsuite or Buffer. LEARN MORE.

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The decade software ate the world

Intercom, Inc.

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. The impact of social media. The era of the smartphone can also be seen as the era of personal messaging.

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Scaling The Top SMB SaaS Companies: What It Takes with GGV Capital Managing Director Jeff Richards and GGV Capital Partner Tiffany Luck (Pod 647 + Video)

SaaStr

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. There are over 400M small businesses worldwide.

Scale 190
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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

Anticipate future customer needs and work proactively to find solutions. Cultivate a customer-centric culture from leadership down. For example, a company may seek a cybersecurity solution to ensure the safety of its operations and customer data. In-app survey created in Userpilot. How to identify customer needs?

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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

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9+ Ideas for Your Next LinkedIn Carousel (+Examples)

Buffer Resources

  Here are two creators who have mastered the art of sharing industry news through LinkedIn carousels: Girl Power Marketing uses a distinct tone of voice and visual branding to share important social media updates.  For example, you could create a carousel that walks users through setting up a specific software or tool.