SaaStr

NOVEMBER 21, 2020

How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? I was working on a startup that was an early mobile payment platform. My account runs my website.

SaaS Payments 267

SaaS Payments Scale Payment Services Payment Solutions 267

SaaStr

JUNE 13, 2019

The question as a business is, at what price point does it actually make sense to hire a salesperson in order to make the cost of customer acquisition scale. And really, that comes back to your price point. And what we find is that this observation actually is true across all different price points. They want to be reassured.

Scale 214

Scale SMB Sales Hiring Payment Services 214

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. Are you more excited about eCommerce?

Investment 171

Investment Technical Review Part-Time VPE Development Team Review 171

SaaStr

AUGUST 27, 2019

As each of you have likely personally experienced, whether you’re a founder on sales, with each compensation lever you pull, there are inevitably behaviors on the sales team that get pushed. This is generally the first zero to $1 million in ARR, with the founder trying to find product market fit and getting those very first customers.

Sales Recruiting 142

Sales Recruiting Sales Hiring Scale Sales 142

OpenView Labs

JUNE 16, 2020

Experimenting with product/market fit. If you’re going to provide flexible pricing or waive fees, make sure communication is open and clear expectations have been set (early and often). What you do now in sales, marketing, product, etc.—and Experiment with product/market fit. Reevaluate your T&Cs.

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

SaaStr

AUGUST 6, 2019

Tradeshift Pay is an entrant payment solution for supply chains, meaning no matter where your supplier is in the world, we can make sure they get paid. We were on the phone selling our software before we’d even really begun to get the first few customers in and figure out what do they really need? Your product has value for them.

Payment Solutions 156

Payment Solutions Payments Outsourcing Services SaaS Payments 156

SaaStr

OCTOBER 24, 2019

But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. Spend to get market share and be okay with the small market because you can saturate that market really, really fast. ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

AUGUST 15, 2019

After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company. Then we couldn’t process the payments. I think the best, my view is that the best people always want to achieve the best results, both professionally and sort of personally.

Scale 100

Scale Payment Methods Scaling SaaS Payments 100

SaaStr

AUGUST 15, 2019

After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company. Then we couldn’t process the payments. I think the best, my view is that the best people always want to achieve the best results, both professionally and sort of personally.

Scale 100

Scale Payment Methods Scaling SaaS Payments 100

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership?

Scale 129

Scale SaaS Payments SMB Sales Hiring 129

Intercom, Inc.

MARCH 22, 2018

million round of venture funding from First Round Capital and others, scaled the team, got somewhat of product/market fit, but ended up selling early to TaskRabbit. Upon joining that team, I led online marketing and user acquisition growth for about a year. Adam: Did Thumbtack also reach product/market fit faster?

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189