SaaStr

AUGUST 7, 2025

Basic Information-Based Web Apps (No Customer Data Collection): Green Light Think Squarespace on steroids. These are content-heavy sites, company pages, documentation hubs, or simple informational applications that don’t collect or process user data beyond basic analytics. No sensitive data means no major compliance concerns.

Software Review

Stax

MARCH 18, 2025

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. To address evolving customer demands and accept electronic payments, you need a payment processing system.

Payment Services

Payrix

APRIL 17, 2025

What is a payment facilitator? A payment facilitator (or PayFac) is a software platforms all-in-one payment processing solution. Think of it as becoming the payments "master account" for all your customers. Think of it as becoming the payments "master account" for all your customers.

Payment Services

Stax

JUNE 3, 2025

The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?

Payment Services

SaaStr

JUNE 7, 2025

The shift from “innovation budget” to “operational budget” means AI tools must compete directly with established software investments—and many aren’t winning those comparisons yet. The spending data captures signatures and payments, not the decision-making process that began quarters earlier.

AI

USIO

APRIL 24, 2025

For most businesses, the payment process is relatively straightforward. But in healthcare, payments are more complexlayered with government programs, private insurers, co-pays, and patient responsibility. Your software plays a critical role in streamlining that process.

Merchant Services

Payrix

JANUARY 10, 2025

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. Check out this helpful blog: The essential elements of merchant underwriting for software companies.

Merchant Services

Stax

APRIL 3, 2025

But launching your eCommerce store is just half the equationaccepting payments efficiently and effectively is a whole different ball game. On the surface, it seems effortless, with customers only taking a few seconds to initiate and complete payments. The eCommerce payment solution infrastructure involves several key players.

Payment Methods

SaaStr

JUNE 29, 2025

I dream about clients telling me, ‘Hey, I did not receive my payment today. ” In Y Combinator’s 10-week program, Deel burned through 20% of their time selling a payments platform that nobody wanted. ” The Discovery : Companies didn’t just need payments—they needed payments plus compliance.

Payment Services

USIO

AUGUST 8, 2025

Key Takeaways Real-time payments (RTP) are transforming treasury from a reactive to a proactive function. Treasurers must evolve into strategic advisors, not just operational managers. The Treasury Revolution Is Happening in Real Time If you’ve ever waited days for a payment to clear, you know the frustration and the risk.

Payments

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints.

Payments

SaaStr

JULY 9, 2025

over 26 years Historic Achievement: First company EVER to hit $4 trillion To put this in perspective: if you invested $1,000 in NVIDIA at IPO, you’d have nearly $7 million today. The B2B Parallel : Like the best B2B companies, NVIDIA created switching costs through their software stack (drivers, development tools, APIs).

SaaS Payments

USIO

FEBRUARY 19, 2025

Becoming your own Payment Facilitator (PayFac) sounds greatuntil you realize its a regulatory nightmare , a financial black hole , and takes longer than your last DIY home improvement project (which, lets be honest, is still unfinished). So, which fintechs offer the best PayFac-as-a-Service? Lets break it down. Eventually.

PayFac as a Service

SaaStr

APRIL 30, 2025

ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. Net Dollar Retention >110% and GDR of >95%: The Power of Being a True Operating System ServiceTitans NRR consistently exceeds 110%, even with SMB-heavy customers.

Payments

Payrix

JUNE 10, 2025

What is white label merchant processing? White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands.

Merchant Services

Stax

MAY 23, 2025

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?

Payments

Payrix

APRIL 28, 2025

For many, daily activities are now often accompanied by apps we cant live without. As the attachment to these apps grows, theres an expectation that theyll consistently deliver convenience and flexibility. That expectation has driven software companies to build and grow their platforms rooted in customer centricity.

Merchant Services

Stax

JULY 2, 2025

The real key to sustainable growth and increased revenue lies in maximizing payment attachment – the adoption and usage of integrated payments by your existing customer base. We recently had the privilege of sitting down with a panel of payments experts from Stax for a masterclass on this critical topic.

Merchant Services

SaaStr

JULY 22, 2025

What Separates Future Decacorns The companies that will break through the $10 billion barrier share specific characteristics that go far beyond traditional SaaS metrics: Scale Requirement s True decacorn candidates operate with 500-2000+ employees and demonstrate the ability to scale operations across multiple geographies and market segments.

AI Search

SaaStr

JULY 30, 2025

The Complete Guide to Vibe Coding: 14 Hard-Won Lessons for Building Your First Commercial App I recently spent almost 100 hours working to vibe code a commercial grade app. Think B2B SaaS platforms (“CRUD”), apps handling some sensitive data, products with complex workflows and user management. The reality?

Underperforming Technical Team

SaaStr

JULY 26, 2025

But what happens when you’re selling vertical software to non-desk workers in a specific industry? ” They penetrate the local restaurant ecosystem, which includes food suppliers, equipment manufacturers, knife sharpeners, and other service providers who all talk to each other. This creates a sustainable competitive moat.

SMB

Stax

JANUARY 23, 2025

The merchant underwriting process is a critical step that payment processors and financial institutions use to assess the risk associated with onboarding new businesses. Key steps include application review, risk assessment, credit checks, and compliance verification. Learn More What is Merchant Account Underwriting?

Merchant Services

FastSpring

OCTOBER 11, 2024

When you’re expanding your software business into new regions, industry benchmarking data can help you make better strategic decisions by answering important questions about business in the region. If you’re selling software at the same price into both the U.S. This means that, for example, for every 100 U.S.

Merchant Services

Payrix

FEBRUARY 4, 2025

What is an integrated software vendor? An integrated software vendor more commonly known as an ISV is a software company that engages in a partnership with a payments provider in order to integrate payment processing capabilities into their platform. Learn more about PCI compliance management.

Payments

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. Of course, having a billing software is important. So let’s get started!

Payment Services

Stax

JUNE 8, 2025

Industry data shows that 70% of consumers say the availability of their preferred payment method is very or extremely influential when choosing an online store. A payment processor and payment gateway are both crucial components in transactions, as they enable the various ways that shoppers want to pay.

Payment Services

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods

SaaStr

JULY 31, 2025

Bill.com, for example, added payments as a feature and saw their NRR shoot up to 110%, and later to 121%. Add a Second Product or Revenue Stream Many companies find that adding a second product or service is critical to driving NRR over 100%. Invest in Product Stickiness Your product needs to be indispensable.

Payments

Stax

OCTOBER 13, 2024

Small businesses in America and worldwide have to choose from a wide variety of accounting software solutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting software solutions is projected to be worth $4.3billion by 2023.

Payment Methods

How To Buy Saas

DECEMBER 20, 2024

For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps. In this blog, we will cover all of these and provide the best solutions to some common challenges as well. So keep reading till the end!

Payment Services

Stax

MARCH 13, 2025

Credit and debit cards have become the preferred payment methods for many, and it isn’t hard to see why. This small rectangular piece of plastic enables customers to ditch bulky wads of cash, making payments easier and safer. TL;DR Interchange fees make up the bulk of the processing fees merchants pay to accept cards.

Payment Services

Subscription Flow

DECEMBER 12, 2024

From customer expectations, to market trends, to business operations, everything is evolving. These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. Why is the Revenue Growth Management Solution Important?

Payments

FastSpring

DECEMBER 5, 2024

Setting up a web shop for players to buy subscriptions or in-game items outside of mobile app marketplaces is a great way to create additional revenue streams for your game while saving on steep marketplace fees. But it’s only one piece of the puzzle, and you may need to set up a little more to make the system work easily and efficiently.

Payments

SaaStr

JULY 28, 2025

So the real math is: Upfront payment : ~$905M on projected 2025 revenue of $65M = 13.9x multiple Full payment if milestones hit : $955M on 2026 revenue of ~$115M = 8.3x What This Reveals About Cognigy : At ~15x forward 2025 revenue, Cognigy actually represents a “ bargain” in the current AI customer service market.

AI

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges.

Payments

User Pilot

NOVEMBER 14, 2024

What if you could boost revenue without having to invest a small fortune in new customer acquisition? A customer expansion strategy is a playbook for increasing the revenue from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans.

Strategy