Remove Investment Remove Operational efficiency. Remove Underperforming Technical Team
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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

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Customer Success Operations 101: Drive Productivity with Purpose, People, and Process

ChurnZero

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

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The Zero-Sum Fallacy: ARR vs. Services

Kellblog

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations.

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The Zero-Sum Fallacy: ARR vs. Services

OPEXEngine

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. First, some SaaS companies deliberately run with a low set-up product, little to no services, and a customer success team that takes care of implementation issues.

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

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Structuring CCO/CXO and CFO Collaboration: A Comprehensive Blueprint Approach

Valuize Consulting

If This Pillar is Weak: Without strong recurring revenue performance, the company would constantly be losing customers, forcing it to spend more on acquiring new ones just to maintain revenue, let alone grow. It assesses the maturity of strategy development, resource allocation, and the integration of systems and data sources.

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Revenue vs Income: What’s the difference?

ProfitWell

Revenue, sometimes referred to as “gross sales,” is the total amount generated by your company's main operations (i.e., Investment gains can be included with revenue. Income, also referred to as “net income” or “net profit,” is your revenue once all your operating expenses have been subtracted. What is revenue? What is income?

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