Sales Hacker

DECEMBER 3, 2018

This week on the Sales Hacker podcast , we interview Meghan Gill , VP of Sales Operations at MongoDB. . Meghan has been at Mongo almost 9 years and was the first non-technical hire at the company, helping them scale past an IPO in 2017 and transitioning from an early career in Marketing into Sales Operations. .

Scale 77

Scale Underperforming Technical Team Sales Hiring Sales Recruiting 77

User Pilot

JULY 28, 2024

Customer satisfaction and loyalty – A CX manager is responsible for identifying ways to eliminate friction from the user journey, improve satisfaction levels, and build a community of loyal brand advocates. Recruitment and training – They are often tasked with hiring professionals for customer-facing teams.

Management 52

Management Sales Recruiting Sales Hiring Leadership 52

A Smart Bear

OCTOBER 4, 2017

Marketing isn’t scheduling a launch and recruiting isn’t timing the start-dates of the next 50 hires in customer service and sales. We didn’t line up that press and have those sales materials and ensure code-quality high enough to scale on day one, without predictability. Recruiting. Predictability.

Scale 61

Scale Government Scaling Sales Recruiting 61

Kellblog

AUGUST 23, 2019

When we met, he was a pre-sales engineer and I was a technical support rep. We’ve each spent over 25 years in enterprise software, in mixed roles that involve both technology and sales & marketing (S&M). Jim went on to write a great book, Making the Technical Sale. I went on to create Kellblog.

Technical Review 69

Technical Review Software Review Sales Hiring Venture Capital 69

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Below, we’ve shared the full transcript of Harry’s interview with Whitney Bouck. In my case, that’s sales, marketing, business development, and customer experience.

Sales Hiring 150

Sales Hiring Scale Technical Advisors Underperforming Technical Team 150

SaaStr

OCTOBER 4, 2019

Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. Below, we’ve shared the full transcript of Harry’s interview with Jeppe Rindom. How do you structure the sales team given the segment being targeted? Harry Stebbings.

Scale 138

Scale SMB SaaS Payments Sales Hiring 138