article thumbnail

SaaStr CEO Jason Lemkin and Amias Gerety Partner at QED on Fintech Beat (Podcast 685)

SaaStr

While the world of public tech stocks is defined by consumer-facing juggernauts like Facebook, Amazon, and Google, the world of venture capital is defined by the North Star of SaaS. By freezing headcount for a year. People used to respect capital more. Companies are waiting too long to hire a CFO or VP of Finance.

article thumbnail

Lessons on Scaling Customer Success from $1M to $300M in ARR with Success Venture Partners

SaaStr

If you’ve raised venture capital, you know net revenue retention is important. The framework above is a lean canvas to help you understand your customers’ needs post-sale. Chances are: You’ve hired your first Head of Sales, and you’re probably about to see a lot of growth on the sales side.

Scale 159
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Your Sales Efficiency Will Probably Plummet Toward $10m ARR. Plan For It.

SaaStr

And often, if you are capital efficient, your marketing cost will be close to $0 at this point (you are barely spending anything to acquire most customers), and your sales costs are pretty predictable. Generally speaking, one Director of Sales can manage about 8 closers, account execs, max. Why would this be?

article thumbnail

If You Want to Get Funded – Dude, Make It Easy On Them

SaaStr

At least break out who is handling all the key functions, and how and when you are hiring to fill them: Sales lead, Marketing lead, Product lead, Engineering lead. One gap is OK, you can fill it later, with the capital. Hiring churn doesn’t help. A Partly Complete Team – Relative to Your Stage.

Scale 276
article thumbnail

Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. I think that the hiring competitive landscape is extremely difficult. Natasha: The challenges are endless.

Scale 206
article thumbnail

There’s more than one path to $100 million

The Angel VC

It’s an important question, as your target growth rate determines your hiring plan, budget, and fundraising strategy. As I wrote here , trying to forecast what happens to your CACs if you 10x your sales and marketing spend is very difficult. The main reason is that your customer acquisition costs are highly front-loaded.

article thumbnail

How Revenue-Based Financing Works and What RBF Providers Care About

Chart Mogul

You may have heard of Revenue-based financing (RBF), venture debt or hybrid structures blending a revenue or profit share concept with an equity ownership stake. Or, maybe you haven’t and are still thinking your only options are to bootstrap or pursue angel and/or venture capital. Sales & Marketing Metrics.

Finance 85