SaaStr

MARCH 7, 2023

Many of them said headcount management and spend were common levers they pulled, given the immediate and significant impact they have on spend. What are companies doing today to scale efficiently? Some other strategies for creating a more efficient go-to-market are: Adjusting pricing and contract terms with customers.

Outsourcing Services 164

Outsourcing Services Scaling Venture Capital Forecasting 164

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Operational efficiency. The Horizons Framework is an effective way to categorise projects, which in turn helps with assigning budget, headcount and timelines. Brand equity.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

MARCH 15, 2024

If you try to mine too aggressively from free until they’re paid and before you have that engagement, you will pay for it on the other side with quality and retention. His focus is not on operational efficiency but on operational proficiency. PLG isn’t for everybody, but if you do it, free is a component. Who Owns Free?

AI Search 232

AI Search SaaS Advertising Sales Hiring 232

ChurnZero

DECEMBER 2, 2022

I recognize that for a lot of you, your customer base may not always understand that, and so that’s why it’s critically important for your leadership to be out there talking to your customers, discussing the “why,” and explaining how this is going to be a better service model for them. We want highly skilled CSMs in each segment.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

Point Nine Land

APRIL 21, 2021

Give the candidate ~5 real examples of the kind of things you have to prioritize: customer integrations, feature requests, strategic releases, bugs, database extracts, opportunistic features… and ask them to prioritize. An organizational task.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52