User Pilot

MAY 27, 2025

This team works on high-impact projects that aim to amplify our global user base and drive the long-term growth of our products through data analysis, value creation, and experimentation. We aim to make our innovative tools universally accessible, transcending geographic, economic, or platform barriers.

Management 52

Management Underperforming Technical Team Scale B2C 52

Intercom, Inc.

MARCH 22, 2018

Five years ago Brian Rothenberg joined Eventbrite to start its cross-functional growth team. Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. I’m still doing growth stuff here today and having a lot of fun.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Intercom, Inc.

MAY 10, 2018

During that period of time he was working with Sean Ellis, who’s a close colleague of mine and coined the term “growth hacking.” Switching to a different service is something that takes a lot of effort. The interesting early story there is that they had amazing retention but not a lot of top-line growth.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Mårten Mickos.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

Intercom, Inc.

JULY 11, 2019

Even as the company begins to expand, it’s important to prioritize these one-to-one conversations because understanding how your users interact with your product is actually the key to healthy growth. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

yoursales

JANUARY 28, 2022

Smart Scheduling. Screenshare, Demoing, Conference Calls. Social Selling. Team Communication. Video Sales Engagement. Web Visitor ID/Tracking. Sales Growth Hack Tools. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. But innovation and growth must continue, so how do you avoid the feature parity trap?

Scale 105

Scale Growth Hacking AI Consulting 105